Why won’t my Samsung Galaxy Tab 2 10.1 turn on?

Syeda Noor March 16, 2013

While I was using Facebook on my Samsung Galaxy Tab 2 (10.1) the device suddenly hung, and I couldn’t do anything to get it back so i switched it off first, which didn’t work. I pressed the button more than 25 seconds and then it switched off but now I can’t get it to turn on. The battery is charged at 74%, so what do I do?

Please help!

Editor’s Note: Question edited for readability.

  1. anrol
    August 30, 2013 at 9:08 pm

    Thank you so much for your tip- very happy 12 year old :-))

  2. ekky
    August 23, 2013 at 1:20 pm

    Oh, God. I almost cried when my tablet won't turn on. Thank you so so much for the advice. Thanks so so much. :)

  3. mitchy
    August 13, 2013 at 2:48 am

    thanks alot ..!! you ***** awesome..!!! life saver..!!!

  4. Marcus
    August 6, 2013 at 1:56 am

    A lot of the users that posted a comment are the same person. It doesn't work. & I have the same model & problem with my tablet

  5. myke
    July 18, 2013 at 3:03 pm

    Thanks so much for the info! Great help

  6. rishu
    June 30, 2013 at 5:52 am

    thanxxx a ton..o gosh I was getting a heartattack...thank u so much

  7. Nevzat A
    March 19, 2013 at 7:46 am

    * try recharging for a couple of minutes, sometimes it magically works this way
    * try turning on the tablet when plugged to charger, it may work too
    * try to enter safe mode, instructions are here : //www.makeuseof.com/tag/dealing-with-system-problems-in-android-safe-mode-factory-reset-and-restoring-backups/
    * if nothing works, it's best to send it to a Samsung service point

  8. Rama moorthy
    March 17, 2013 at 2:33 pm

    Ask samsung support , or try contacting nearby samsung service center..

  9. Alan Wade
    March 16, 2013 at 10:22 pm

    I would go for a hard reset and forget about any data you have on it. Think of it this way, you cant use the machine so you cant access the data. If a hard reset fixes it then its better to lo0se the data than to lose the machine.

    • angelica
      June 11, 2013 at 11:54 pm

      yeah but it wont turn on

  10. Oron Joffe
    March 16, 2013 at 5:25 pm

    I'm somewhat puzzled. How do you know it's 74% charged if it won't go on?

    • Alan Wade
      March 16, 2013 at 10:18 pm

      I was going to ask that Oron - :) Maybe its magic.

  11. susendeep dutta
    March 16, 2013 at 10:41 am

    Try hard reset since your tablet is not powering up -


    Warning :- All data will get deleted which are present in your tablet.

    You can also try pressing the power button for 10 seconds.

    • Firthy
      May 9, 2013 at 11:45 pm

      thanks heaps, really had me worried :)

    • abhi
      May 22, 2013 at 10:00 am

      excellent ha14 it started !!!!!!!

  12. ha14
    March 16, 2013 at 10:36 am

    you can try the following if you wish.
    press and hold the power button 10 sec ?
    Press and hold both power and volume down buttons for 10 seconds, then release vol. down button while holding down power button for another 10 seconds, before releasing.
    plug to pc and wait to be recognized?
    take out the battery so that samsung fully discharge so this should help reset replug the battery.

    • mimi
      April 14, 2013 at 8:53 am

      thank you very much, that was such a great help
      thumbs up . i personally think you are an expert

    • Danny
      April 20, 2013 at 9:07 am

      Thanks Ha4. It worked.

    • Novis
      April 29, 2013 at 4:21 am

      ahhhh... thanks.... it really works!!! i almost cry haha

    • Katie
      May 2, 2013 at 7:18 pm

      It worked! Thank you so so so so much! Am so happy! lol x

    • Nicole
      May 4, 2013 at 12:52 pm

      Thanks so much....it worked!!! I was getting real worried but it came right on

    • Dave
      May 5, 2013 at 6:51 pm

      Excellent! Worked like a charm! Thanks!!!

    • Danielle
      May 6, 2013 at 1:40 am

      Awesome Thanks. Can't believe it is working.

    • syed
      May 6, 2013 at 7:53 am

      thanks alottt!!

    • Theresa
      May 8, 2013 at 3:50 am

      Thank you so much for the advice! So happpy!!!

    • dj
      May 10, 2013 at 12:35 pm

      OMG! you're heaven sent! THANK YOU! =)

    • DDB
      May 10, 2013 at 2:45 pm

      AWESOME...thank-you so much!

    • Jill
      May 11, 2013 at 4:09 am

      Yes this worked for me too:) ha14 - you are my hero. peace reigns again in the house. My kids thank you and I thank you.

    • good day
      May 11, 2013 at 12:27 pm

      Thanx a lot ..ha14....what a relief...v bought just 4months back dis device n all of a sudden it turned off and was not turning out at all.....ah this was so simple than q....but can u just tell me y does dis happens? i wanted to know de reason.if u can...

    • good day
      May 11, 2013 at 12:30 pm

      Thanx a lot..ha14...suddendly my tab turned off and it was not turning on at all..u r really an expert...ah what a relief...i was worrying as v bought it just 4months back...thanx...can u just lemme know y does it happens?

    • Vanessa
      May 11, 2013 at 8:42 pm

      How do you take the battery out???
      This isnt working for me...

    • ha14
      May 12, 2013 at 6:58 pm
    • Allen
      May 14, 2013 at 11:53 am

      Amazing!!!! It works!!

    • eds
      May 17, 2013 at 6:19 pm

      It worked. Thank you so much.

    • samsung lover
      May 18, 2013 at 6:53 am

      Thank you so much!!! Am kinda panicking :)

    • amy
      May 18, 2013 at 5:30 pm

      worked great i was so worried when it wouldnt turn on

    • yesudas vincent
      May 21, 2013 at 8:39 pm

      thak you

    • Tonia
      May 23, 2013 at 3:55 pm


    • margaret
      May 31, 2013 at 6:13 am

      thanks so much, it worked.

    • lila
      June 1, 2013 at 7:05 am

      thank you so...much...it really helped me...:)

    • TORRE
      June 1, 2013 at 8:03 pm


    • toshi
      June 3, 2013 at 7:10 pm

      thanks alot :)

    • Lisa
      June 9, 2013 at 3:43 pm

      Same thing happened to me. Facebook+crash=uh oh. Working now! Thanks!

    • vj
      June 10, 2013 at 5:38 pm

      thanks a TON hal14..it worked..y does this shit happen though..???

    • Lacretia
      June 17, 2013 at 4:40 am

      Thank you so much. I was devastated when my tablet shut off on me last night. Im sure you saved me a ton of money :)

    • catherine
      June 20, 2013 at 10:01 pm

      Yeeeeepee it works thanks so much I was in panic when the screen died on me and could not go back on. You have saved me loads of money i would have spent ringing the support line.

    • Rich
      June 24, 2013 at 8:57 pm

      Thanks that helped......

    • j
      June 30, 2013 at 2:46 pm

      You are awesome! I held volume and power down for 10 sec and it turned on. It has not turned on for days!!!!!!!

    • nikki
      July 1, 2013 at 6:15 pm

      hey ive tried everything and it isn't working. I was playing the sims game on the tablet and it shut down. now it wont do anything not even vibrate when we put it on the charger.. please help. its mostly my moms tablet and I need it fixed before 9 tonight
      please and thank you

    • Hovsep A
      July 1, 2013 at 8:10 pm

      Hi nikki, more info on tablet manufacturer, Android OS version
      you can try the recovery mode
      depending on the hardware, Volume Up + Volume Down + Power or Home + Power, Volume Up + Camera...

    • Jim
      July 8, 2013 at 3:50 pm

      july 2013......THANKS so much ..it worked.......

    • lutsi
      July 26, 2013 at 3:16 pm

      thanks man!

  13. Chinmay Sarupria
    March 16, 2013 at 8:08 am

    Hold down power button for more than 15 seconds.

    • Jaren Stevens
      May 12, 2013 at 4:08 am

      Oh My Gosh Thank You I Almost Had A Heart Attack When My Tablet Wouldnt Turn On :D

    • GELLY
      May 31, 2013 at 6:30 am

      thank you! my heart stopped when it suddenly shut down. :)

    • Jason
      June 8, 2013 at 4:57 am

      It work perfectly! My Heart stopped beating when my tab was unable to boot.

    • christos
      June 14, 2013 at 6:13 am

      thank you so much buddy ;p

    • lala
      June 21, 2013 at 6:03 am

      I cried

    • mecail
      June 23, 2013 at 7:54 pm

      thanks a ton ..got a heart attack when my tab did not turn on

    • dilpreet
      June 24, 2013 at 2:16 pm

      thanx bro

    • siddhesh sakpal
      June 24, 2013 at 5:14 pm

      hey thanx buddy u hav saved my life!!

    • skuzzlebutt
      June 25, 2013 at 7:28 pm

      thanks so much, i too had this happen and was scared as shit for a minute there lol... you're a lifesaver

    • skuzzlebutt
      June 25, 2013 at 7:31 pm

      also as a side note for anyone having this same problem...just hold the power button down until you see the battery image pop up, because it seems like longer than 15 seconds!! lol

    • Morad
      June 29, 2013 at 3:34 am

      Thanks a lot.

    • kriselda
      June 30, 2013 at 7:58 am

      You're a genius! You saved me!

    • mera
      July 4, 2013 at 1:14 pm

      oh thanxxxx <3

    • Val
      July 4, 2013 at 8:42 pm

      Huge thank you, mine is maybe two weeks old and suddenly would not start. Your advice did the magic. THANK YOU

    • IanF
      July 8, 2013 at 12:52 pm

      Thanks from me a well. My 7" tablet refused to power on but holding the power button down for 15 secs has rebooted it.

    • Tom
      July 9, 2013 at 11:42 pm

      Worked like a charm. Thanks.

    • magic
      July 10, 2013 at 2:29 am

      wow. thanks. that worked.

    • TOYIN
      July 12, 2013 at 12:59 am

      THANK YOU GUYS.!!!!!!!!!!!!!!!!!!!!! YOU WERE A BIIIIIG HELP

    • Judy Wilson
      July 18, 2013 at 1:41 am

      Thank you, thank you, thank you. I've been sitting here for an hour trying to figure out what to do. I was almost in tears. Many many thanks to you.

    • Mary
      July 27, 2013 at 3:56 pm

      Thank you so much you have no idea how much you helped! I was so upset last night thinking my kids broke my tablet!!!!! :-)

    • clare
      July 28, 2013 at 8:09 am

      thank you so much Chinmay Sarupria

    • cque
      July 30, 2013 at 6:29 am

      thanks ! your advice saved my tab from collecting dust and maybe even being thrown away :)

    • grace
      July 30, 2013 at 6:29 am

      Thanks a lot! i started to panic when i cant open may tablet. thanks to your post, now im relieved.. but why does it happened?

    • thonie
      July 30, 2013 at 8:20 am

      thanks it works :)

    • Judy melicio
      July 31, 2013 at 4:00 am

      thank you very much. it works!

    • charm
      August 7, 2013 at 11:48 pm

      Thanks so much it worked you made my day:-)

    • nathan
      August 12, 2013 at 7:55 pm

      o my god thank you it jast randomely died and i freaked out

    • nunyanfk
      August 14, 2013 at 1:50 am

      thanks bruh

    • Tammy
      August 20, 2013 at 8:18 pm

      I now have a very happy 10yr old, advice worked a treat. Thanks :-)

    • Joe Hookham
      August 22, 2013 at 9:30 pm

      Holy shit, that worked. Thanks a lot! Strange problem. But easily fixed.

    • wampa
      August 25, 2013 at 12:09 am

      OMG thank you so much dude i also was about to have a melt down thinking of all i would have to do to fix it . :D

    • andrada
      August 25, 2013 at 7:17 am

      this advice helped me too!!!!!! Thank you soo much!!

    • Adarsh
      August 26, 2013 at 7:46 pm

      Helll............... I was almost dead. Thanks

  14. Rajaa Chowdhury
    March 16, 2013 at 3:31 am

    If under warranty, take it to the nearest samsung service center.

    • Fucker
      April 30, 2013 at 8:48 pm

      @Raja Chowdhury - Behanchod maa chuda, gaandu neeche dekh sahi likha tha... woh kiya toh ho gaya.... saala techie illitrate...

    • ROn
      July 5, 2013 at 11:34 pm

      wow...that was cool....the advice worked a 100 %...kkk.....thanks for it... :)

    • ROn
      July 5, 2013 at 11:36 pm

      wow...thanks for the advice dude Chinmay Sarupria....your advice works a 100 %....that was really cool...i almost had a heart attack thinking what to do...i just pressed it for 5 mins..kkk..... :)

    • RUssell Aimee
      July 30, 2013 at 9:47 am

      Thank God. i was really frustrated few hours ago. then i searched for some tips. gladly read this your posts and i'm so grateful it turned on. hehe. thanks. Take care

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