Why won’t music play through the Google Play Music app?

Bumferry April 19, 2013
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I have bought my dad a Nexus 7. He is unable to use the Google Play Music app.
We both have a Nexus 7 and mine is working fine.

His comes up with a message stating “MUSIC TEMPORARILY UNAVAILABLE” with the message underneath saying “COULDN’T PLAY THE STREAM THAT YOU REQUESTED”
Because it is new my dad is simply trying to test the app to see what it sounds like and has used anything on the tablet as yet other than this.

My tablet is working fine and will play the music without issue.

The app has been updated manually today but still refuses to work.

Even trying to “pin” the songs doesn’t work.

Google’s help forums doesn’t seem to have any suitable options.

He is signed in with his Google account but has not set up Google wallet (don’t know if this is an issue to listen to music or not?!?!)

If anyone knows how to get it working both my Dad and I would be very grateful.

  1. bee
    May 17, 2013 at 1:10 am

    I had the same problem and the only solution to this is to sign up for Google music play. It is for free for 30 days then it's 7.99 every month after the trial. I did what the guy said in the previous answer and it didn't work. I wasn't signed up for the music part when I first got my nexus 10 and it was the most frustrating thing, because I thought it was cool to get free music,but it's not really free. I have tried everything to fix this not able to stream problem and this for sure fixed the issue. Hope it helps.

  2. ha14
    April 20, 2013 at 12:00 am

    try this
    1) Go to setting>apps>all>Google Play Music
    2) Clear data (your locally stored music and playlists will disappear).
    3) Uninstall updates
    4) Power Off Nexus
    5) Power On Nexus and check Goodle Play Update
    6) Open Google Play Music and let it sync with the servers