Why is the WiFi not working in Linux on my Dell XPS L502X?

DEV Raj May 21, 2012
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I can’t get my wireless to work on my Dell XPS notebook when I try using Ubuntu (10.10). Wireless is working fine in Windows.

On dmesg I get ‘iwlagn-6000-4.ucode not found. firmware not found’, although when I check it’s there in /lib/firmware! My wireless chipset is Intel n1030.

Sorry if any info is missing. Kinda noob in Linux! Please help!

  1. Jimbo99
    June 5, 2012 at 5:15 pm

    The main issue is that you are using verison 10.10 of Ubuntu. Ubuntu/Linux in general have undergone some rather nice updates that make working with wireless cards function much better since that release.

    Maybe try upgrading to Ubuntu 12.04 LTS.

    • Freecycle Me
      August 14, 2012 at 6:20 pm

      Yes I too would recommend upgrading to the latest LTS.
      You say it works fine on Windows, could you say if you are using Ubuntu from a Dual install, (in other words it loads either Windows or Ubuntu from swithching on the PC) an install through Wubi or an install on a virtual machine using Virtualbox or the like?

  2. DELL-JonathanS
    May 21, 2012 at 7:51 pm

    Dev Raj, I work for Dell and wanted to give you a suggestion regarding this wireless chipset in your Dell XPS. According to http://ubuntuforums.org/showthread.php?t=1718211#9 try installing:

    or the appropriate compat-wireless for your kernel version based on the output of "uname -r". Let us know how it goes.

  3. Susendeep Dutta
    May 21, 2012 at 10:17 am

    I think that your laptop has Broadcom wireless chipset and it requires Broadcoms driver to get it into work.Refer to the link below for fixing your problem -


    • Dev
      May 21, 2012 at 10:57 am

      INTEL N 1030 has broadcom chipset?
      and i already tried that 'rfkill unblock'
      initially both hardblock and softblock were =y ,but aftr that i got both as =no
      but it is stil not working!!!!..........anymore help??

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