Why is the camera on my Samsung tablet not working?

somewin dennis-clarke February 19, 2013

Why does my Samsung tablet camera always says failed. I want to know how to use it. Am getting really mad and disappointed that I chose this brand to buy. Please tell me what to do or else am going to return the tablet and try a different brand. Honestly am fed up, please help!

  1. Vijay Pereira
    February 21, 2013 at 3:13 pm

    Try *#0*#
    check if it is working
    If not show it to the service center
    It must be because of hardware failure..

  2. susendeep dutta
    February 21, 2013 at 10:24 am

    Then take it to the shop for getting another tablet as now you have the proof that this tablet is faulty and you have done everything that a consumer can perform within the boundaries of warranty.

  3. Imesh Chandrasiri
    February 20, 2013 at 9:23 am

    return the device and go for another model or a manufacturer.


    • somewin dennis-clarke
      February 20, 2013 at 9:27 am

      Am definitely going to that

    • Dimal Chandrasiri
      February 20, 2013 at 2:57 pm

      please go through a new device immediately you buy it or before buying it! a consumer can always take as much time as they want to check the device they are going to buy! recently I sold my Xperia SOLA to a person and it was few weeks back! He called me yesterday asking on how to take a video call. SOLA doesn't have a dedicated video call camera so It might give you an idea on what the mistake you did! :)

  4. Tina
    February 19, 2013 at 4:20 pm

    Can you be a little more precise when and how the camera is failing?

    What app are you trying to run the camera with?
    Does or did it ever work?
    What exactly triggers a crash or is it random?
    Are there any error messages you could share?

    What Samsung tablet do you have and what version of Android is it running?

    • somewin dennis-clarke
      February 19, 2013 at 10:21 pm

      It work at first and then a message show camera fail.2its random, it wont take any pic no videos when using oovoo for example:it shows the camera fail friends can't see me but I can see them 3.it always say camera fail from once u touch ok button 4.its a tab2 10.1 android version, 4.1 kernel version 3.0.31-523998 the apps thats on it hope these ans. Will help u understand my problem

      • susendeep dutta
        February 20, 2013 at 11:51 am

        Does this occurs even without using the ooVoo app i.e. using the native camera app which came pre-installed ?

        Did you tried factory reset of your tablet.

        Try such things.If even after the factory reset,the camera doesn't works,you can strongly affirm to the seller that this is faulty device and then you can choose another device.

        There was similar unsolved issue which was faced and asked.See below -


        • somewin dennis-clarke
          February 20, 2013 at 12:12 pm

          I did factory reset and still have the same problem

        • somewin dennis-clarke
          February 20, 2013 at 12:17 pm

          Yes even without using oovoo , I stop using oovoo because and it still show camera fail

    • Diej
      June 15, 2013 at 9:23 pm

      Mine has done the same thing, its the main camera and when you go on it it just says camera failed. This happened before and it started working again after a while but its happened again, I have no idea why

    • shruti
      June 27, 2013 at 4:39 am

      my samsung galaxy tab 2 camera saying warning:camera failed evry time i click on camera application.i no image or nethn coming.it only a week old..plz hlp

    • Tina Sieber
      June 27, 2013 at 8:07 am

      Did you try the solutions recommended here? We also had a similar question, which Susendeep linked to above. If none of those worked, please post a new question. Thank you!

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