Why is my Sony Vaio laptop webcam not working?

Samuel Antwi March 17, 2013

My Sony Vaio laptop webcam is not working – what can I do to resolve this? Are there any troubleshooting tips?

  1. Lotus Blossom
    July 9, 2013 at 10:57 pm

    After looking high and low with the same problem the answer that I found online was: shutdown your vaio all the way (not restart). When shutdown, unplug the power cord, then plug the power cord back in, start the computer and all should be well. No idea why this works, but thankfully some good soul posted it elsewhere!

    March 25, 2013 at 11:57 am

    Hello, has the webcam work before? Has there been any driver updates recently? If the webcam worked before and now it does not, it could be because there was an automatic driver download that change something. It could also be that there is something wrong with the hardware itself. Have you tried rolling back the driver in device manager? Have you tried updating the driver manually?

  3. Eucadio
    March 22, 2013 at 12:01 am

    Check drivers for the webcam in sony website! http://esupport.sony.com/perl/select-system.pl

  4. Nitesh Badala
    March 18, 2013 at 1:10 pm

    install appropriate driver for camera or use picasa to check whether its working or not.

  5. ha14
    March 18, 2013 at 10:11 am

    not working, are you receiving error messages, or nothing happen, if this is the case you need the correct driver for your model and windows version.

  6. susendeep dutta
    March 18, 2013 at 8:02 am

    Firstly,if you had mentioned your laptop's model number.

    See the detailed instructions in the link below to know how to install webcam driver -


  7. BAM
    March 18, 2013 at 6:43 am

    First thing to check is if your Vaio have a hotkey combination to disable the webcam.

  8. Jim Chambers
    March 18, 2013 at 2:18 am

    Try Webcam Diagnostics 1.10 from downloads.cnet.com

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