Why is my Galaxy Tab 2 10.1 no longer turning on?

Waqas Ganatra March 4, 2013
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My Samsung Galaxy Tab 2 10.1 is not turning on. It’s also not charging. When I connect it to a PC it shows Samsung GT P5100 connected, but I can’t connect it into Kies. I also try the methods of power button + volume down button. Please help!

  1. ha14
    March 5, 2013 at 10:15 am

    in Kies, click "Tools", Troubleshoot connection error

    did you tried connecting wirelessly via kies?

    if you have another pc then install kies there and connect your Samsung Galaxy Tab 2 10.1to see if it will work normally, if yes then go back to your computer and uninstall kies and Samsung Galaxy Tab 2 10.1 driver from device manager, reboot and reinstall kies then connect Samsung Galaxy Tab 2 10.1.

    consider to do factory reset.

  2. Imesh Chandrasiri
    March 5, 2013 at 10:14 am

    it sounds like your device is either broken or bricked. try installing the os again or return it to your service center for diagnosis.

  3. Harish Jonnalagadda
    March 5, 2013 at 10:03 am

    If nothing works, try leaving it on charge for an entire day, then disconnect and try getting the device into recovery mode.

  4. ferdinan Sitohang
    March 5, 2013 at 1:31 am

    Some Device has a problem with its cable connector, try to use another cable connector and see, if it can charge or connect to your kies

  5. Max
    March 4, 2013 at 10:46 pm

    If it doesn't charge, there could be something wrong with the power input port. If there is any charging indicator light, does it turn on?

    • Kelley
      March 16, 2013 at 6:53 pm

      My samsung galaxy want let me set sms msg im told they send txt responce buv i never get it & when on web get badinternal server and goes blank & freezes up

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