Why can’t I see or access files shared in a Homegroup?

Paul Bavol February 4, 2013
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I created a Homegroup but can’t access any files. In fact when I open the Homegroup from another computer, I see the computer but when I click on it a message comes up saying the computer isn’t accessible. It also says to check to see if the computer is asleep, it is not.

The funny thing is on the computer I’m attempting to access I can see the Homegroup and access the files on that Homegroup. On the “problem” computer when I look at the Homegroup I don’t even see the computer I’m using. I can see the other 2 computers in the homegroup, but not the one I’m using.

Any ideas?

  1. Nevzat Akkaya
    February 13, 2013 at 11:52 am

    More than enough answers... I don't know what else I can advice. MUO rulez!

  2. Ayush Mittal
    February 5, 2013 at 12:11 pm

    Hey If You Are Able To See Other Computers But Not Yours Maybe Your Network Discovery Setting Be Off Turn It On.Or Maybe You Haven't Shared Anything On Your PC.The Most Important There Are Two Options When You Open Windows Explorer Network And Homegroup If You Will Chose Network You Will Not BE Able To Access Fully.To Access Rights Chose Homegroup Option And Enter Homegroup Password

    You Can Also Check These Links For Referral.

    Go to “Advanced Sharing Options” in the Network and Sharing Center, and select “Allow Windows to Manage Homegroup Connections” at the bottom.

    Why can’t I access my homegroup?

    Open the HomeGroup troubleshooter

    HomeGroup and Firewall Interaction

  3. Imesh Chandrasiri
    February 5, 2013 at 3:44 am

    Are there any firewalls or anti virus programs running in any of the computers! if so, try disabling them. I recently created a workgroup and most of the computers were in the network but was inaccessible. I checked all the computers and found that kaspersky was blocking network of some computers!

  4. Paul Pruitt
    February 5, 2013 at 2:44 am

    Maybe a firewall or clock issue. Homegroups PCs have to have synchronized clocks.

    Double click on your clock, click on the Change date and time settings, then go to the Internet Time tab on all your computers. Click on the Change settings button and have them all use the same time server. While you are there, click on the Update now button.

  5. Manuel Guillermo López Buenfil
    February 4, 2013 at 5:18 pm

    When Homegroup gives me that sort of problems, I just restart both machines. That solves it.
    On a side note, I would also like to know how to fix that for good.

  6. babu vhora
    February 4, 2013 at 12:56 pm

    Try this:

    Go to help and support center(press F1 On desktop)
    In Search box Type"Why can’t I see or access files shared in a Homegroup?"
    Choose First Answer
    Read And Follow It..........................

  7. Alan Wade
    February 4, 2013 at 12:08 pm

    Check your firewall settings.

  8. susendeep dutta
    February 4, 2013 at 6:44 am

    It might be that the problematic PC has not set its network to be discoverable.More information -


  9. Tai Gee
    February 4, 2013 at 6:35 am

    Are you sure they are on the same homegroup(same name)?

    • Paul Bavol
      February 4, 2013 at 4:37 pm

      I think I am. The funny thing is that I can see the other computers in the homegroup, I can't even see myself. I can even access the other computers.

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