Why can’t I hear other callers on my Nokia Lumina 800 Windows Phone?

Laura Mosher December 4, 2012

All other audio seems to work fine including ringtones but when someone calls I can barely hear a word they say with the volume on 30.

Anyone know why?

  1. Kannon Y
    December 9, 2012 at 2:28 am

    When you first get a phone, sometimes there's protective stickers that cover the various holes in the phone. Other times, during assembly, someone may have forgotten to properly remove a protective film. Take a close look at your phone, for signs of a clear plastic covering the speakers.

    The speaker on the Nokia Lumina 800 is directly above the wording "Nokia". It looks a bit like a tiny slot. Look closely at this. It's possibly plugged or covered with plastic.

    If it looks fine, then I would guess the audio cable is somehow damaged or loose. In that case, you will likely benefit from returning it. Hope this was of some help to you!

    • Laura Mosher
      December 29, 2012 at 12:09 am

      Thanks for the info. Unless ringtones etc sounds come from someplace else, the speakers work fine with everything except incoming calls.

  2. Din One
    December 4, 2012 at 4:20 pm

    Its maybe your speaker problem....

  3. Jim Chambers
    December 4, 2012 at 2:42 am

    Take phone to your local c-phone source and have them figure it out.