Why can’t I access core Windows components from the Start Menu and how can I resolve it?

James Staczek May 23, 2012
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I found an article by Saikat Basu that describe 5 ways to Print Folder and Directory Contents 5 Ways to Print Folder and Directory Contents in Windows Yes, you can print a list of files in a folder or directory. We'll show you five ways to do that, including a cmd solution and Karen's directory printer. Read More .

I wanted to print a list of my files in a folder. Of the five ways discussed within the article I chose to use the one that starts with instructions to create a batch file in Notepad by pasting the following text: @echo off . I followed the instructions verifying by comparing the photos of the screen that should and did come up. When I completed following the instructions I went to a folder and the choice of Print Directory Listing appeared. I clicked that on and my computer locked up.

I tried everything and managed to unlock the computer but I don’t remember how I did it. So I decided to uninstall the program. After I uninstalled the program when I clicked the Start menu I could not access My Computer, Control Panel or the other functions on that side of the screen. I noticed the screen would flash and a black background message appeared when I managed to time pressing the Function button and Pause button at the same time. The message that appeared was:


I believe this is the command that is not allowing me to access My Computer, Control Panel etc. The only way I can access these features is to right click the Start menu and click on Explore. In this menu the “print file” command appears, and when I click it I get the flashing screen that again (if I time it perfectly) I get the above statement.

I have tried everything I know and also took my computer, a Dell Vostro 1500 laptop with Windows XP to a individual that is a programmer and he could not eliminate the statement. The right click and choose Explore method I use to access my computer was worked out with this individual.

We reloaded the “@echo off” program again then uninstalled it again hoping to catch that DIRGN note and that didn’t work. So I am stuck with working around using the right click Start menu to access My Computer so I can access my flash drives.

What do I do to eliminate that “DIRGN” note if that is what is causing the problem or further getting my computer to work correctly?

I am not a programmer or computer literate enough so I will need detailed instructions. Please help!

Thank you for your assistance,


P.S. I also would still like to print out the file lists on my folders. Is there a better program to do this?

  1. ha14
    May 23, 2012 at 12:55 pm

    If you have Firefox or Chrome
    1) Open the folder that you want to print list
    2) On the topbar where you have the directory name tight click and choose Copy Address
    3) Past it on the address bar of the browser and yo will get the list
    4) Use hotkey CTRL+A to copy all and past to notepad for instance.

    maybe here you can have more info regarding your error message

    Edidt system variable


  2. Souheil Bahhady
    May 23, 2012 at 9:33 am

    You may try M$ fixit:

    for the printing part:

    You may cd to the folder in CMD and type 'dir > c:\list.txt'
    there won't be any output, browse to C: with the explorer and open the list.txt file

  3. Bruce Epper
    May 23, 2012 at 7:09 am

    Here's a good tool to print directories http://www.karenware.com/powertools/ptdirprn.asp

    To remedy the other issue, go to Control Panel -> Folder Options. Select the File Types tab, highlight Folder in the Registered File Types box and click on the Advanced Button on the bottom. In the next dialog, highlight the Print Directory Listing entry you previously created and click the Remove button. Click on OK to close the dialog boxes.

    • James Staczek
      May 23, 2012 at 2:14 pm

      Bruce, thank you for the directions. I folllowed them and when I highlighted "print directroy listing" which by the way is in bold type, The remove box was not activated so when I clicked on it it would not respond. So the Print directory listing is still on and I cannot access the control panel, My documents, etc side of the screen. If you have any other ideas let me know....Thanks ..Jim