I’m faced with a problem on my Galaxy Mini GT 18190. I can not open the Google Play store and because of that I can not download and update the programs. Please help me. I need your help.
you might have problem with the mobile data. as suggested by vipul jain, clear the google play store cache from apps in settings.
try to clear the data of market ... if it still doesnt work then you might need to do a factory data reset
Are you sure that factory reset is usable ?
He might be referring to returning to a state where your phone used to work well with Google Play store.
You can tap on uninstall button of Google Play Store.This will ask you to uninstall the update and will revert back to previous version of it.This will free you from Factory reset.
Settings> Manage Apps> Clear cache for Play Store & try again.
Also are you rooted?
is it because internet connection problems. Go to wifi and see if it works
But am not using Wifi its mobile data
I did more then 10 times but it was useless :(