Out of the blue, I can’t send or receive email. My settings are all correct as well as the ports? Anyone have any idea? Comcast is blaming Microsoft.
Anonymous
December 21, 2011 at 7:31 pm
If your IP address is causing mail to be blocked (Comcast's "block" list)http://postmaster.comcast.net/
Comcast sometimes blocks access to SMTP port 25 if it thinks that a computer is sending spam
Server Information
Account Type: POP3
Incoming mail server: mail.comcast.net
Outgoing mail server (SMTP): smtp.comcast.net
Logon Information:
User Name: my user name
Password: my password
Click More Settings > Outgoing Server, and check these boxes:
My outgoing server (SMTP) requires authentication
Use same settings as my incoming mail server
Click More Settings > Advanced
Server Port Numbers
Incoming server (POP3): 110
Outgoing server (SMTP): 587
Use the following type of encrypted connection: None
FIDELIS
December 21, 2011 at 3:17 am
Hello, What version of outlook are you using? Do you get any error messages? If you do, what are they? Are you sure there hasn't been any changes in comcast? Most times this happens due to misconfiguration. It is also good to check settings for antivirus/firewalls. While it is not recommended, you could try disabling your antivirus/firewall, one at the time to check if you are able to send/receive emails.
If the above doesn't help, you could try creating a new profile:
If your IP address is causing mail to be blocked (Comcast's "block" list)http://postmaster.comcast.net/
Comcast sometimes blocks access to SMTP port 25 if it thinks that a computer is sending spam
Server Information
Account Type: POP3
Incoming mail server: mail.comcast.net
Outgoing mail server (SMTP): smtp.comcast.net
Logon Information:
User Name: my user name
Password: my password
Click More Settings > Outgoing Server, and check these boxes:
My outgoing server (SMTP) requires authentication
Use same settings as my incoming mail server
Click More Settings > Advanced
Server Port Numbers
Incoming server (POP3): 110
Outgoing server (SMTP): 587
Use the following type of encrypted connection: None
Hello, What version of outlook are you using? Do you get any error messages? If you do, what are they? Are you sure there hasn't been any changes in comcast? Most times this happens due to misconfiguration. It is also good to check settings for antivirus/firewalls. While it is not recommended, you could try disabling your antivirus/firewall, one at the time to check if you are able to send/receive emails.
If the above doesn't help, you could try creating a new profile:
http://support.microsoft.com/kb/829918