Starting yesterday, I have been unable to download and install apps on my tablet. The message I get is “could not be downloaded due to an error 491.” I tried cleaning the cache and still no go. Please help.
the question is resolved after carrying out M Dalasan' s answer.thanks
Yes.Removed the account rebooted added again the issue was resolved,thanks
You're welcome. This has become a more common issue, especially after the Play Store updates.
Kindly mark your question as resolved by choosing a best answer.
Your account settings may have become corrupt. Go into Settings, then look for the accounts section. Locate and select Google account. Remove any accounts listed for the Google account, and then restart your phone. You well have to login again, but this should resolve your issue. http://www.galaxys4forums.net/forum/4-new-member-introduction-site-assistance/1457-solved-error-491-cannot-download-update-nothing-google-play.html