My computer has mechanical issues. Best advice so far is to send the PC back to HP.
I possess an external hard drive. Backing up is not a major concern. Looking for one time shot ghost deal. This girl needs a blueprint. Any suggestions? Thank you!
If u r running Windows 7 Professional you can use the inbuilt System Image to create the entire image of the PC.
If not, I would highly recommend using EaseUS Todo Backup Free from link below:
I still dont get it! If his machine has mechanical issues then why create an image of his drive?
I meant read the post and tell me what I am missing.
I have to be honest here and say "What the hell are you talking about?" If you want our help can you please outline the problem clearly.
iobit system recovery
I can recommend "Paragon Backup & Recovery 2013 Free" (http://www.paragon-software.com/home/br-free/) but, to be honest, there are plenty of good products out there (DriveXML, Easyus, Macrium, Clonezilla and the list goes on) and it makes little difference what software you use, particularly in a "one shot" situation where the extra features don't come into play.
i would go with Acronis true image but is shareware, you can have a support if things dont go well in recovery.
Stuff Happens: The Backup & Restore Guide
If you are just looking for a solution to image your drive, I'd go with Clonezilla. You may also want to just take a standard backup of all of your data files in case you only need to restore those items when the machine is returned/replaced. You should also delete any sensitive information from the hard drive and wipe the free space with Eraser before sending it in to guard against the potential unscrupulous technician.