What can I do if my Google account was disabled?

Indian journal June 12, 2013
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My Google account was disabled without notice. When this happened I was just browsing. I followed the instructions to initiate the investigation, nonetheless there is no email even stating that they will look into the issue.

Any suggestion on what can I do to see if they will unblock and re-enable it? Any help you can give me is greatly appreciated.

  1. Leland Whitlock
    June 13, 2013 at 8:30 am

    This is part of why they push you to associate a cell phone number with your account. So they can use it to help expedite the recovery process. You also need to have a secondary address on file for account recovery. You can adjust these settings on this page https://security.google.com/settings/security if you can login. Once you do recover the account you might want to enable 2 step authentication to make sure it is less likely to happen again. Look at the following for recovery info:


  2. Rob H
    June 12, 2013 at 10:54 am

    I'm guessing you mean gmail.

    For minor issues (like trying to send more than the permitted daily quota of emails) your account may only be disabled for 24 hours.
    Otherwise you can try the gmail support forum here: http://productforums.google.com/forum/#!categories/gmail

    I helped a locked out user last year, it took 2 weeks, I eventually managed to get into email contact with the someone at Google and got back in. There was no evidence of hacking or use outside Google's T&C and the support guy agreed, said the lock out was an automated process and "probably a false positive".

    That being the case I suggest you review your email strategy.
    Get your own internet domain like: something-meaningful.org (maybe USD10 a year)
    Set up email an address at that domain: your.name@something-meaningful.org
    Some services will allow you to set that address not as a local mailbox but as a forwarder to send copies of all incoming mails to two different email services, maybe one at gmail and the other at outlook.com
    Now if one of those has a problem the other should still work (and will have an archive of your incoming mail).
    You could arrange it such that mail you send is also copied to the secondary account.

    If you do this you should make a diary entry to check the secondary account every 3 months as unused accounts risk closure and you might want to do some "housekeeping" if disk space is being used up too quickly.

  3. Alan Wade
    June 12, 2013 at 9:29 am

    Are you talking about an 'Adsense' account, a Gmail account or a Google+ account?

    • laura haire
      June 13, 2013 at 6:50 pm

      my google account , i cannot get my account to let me login

  4. ha14
    June 12, 2013 at 8:50 am