Why can I not view the folders on my external hard disk?

shegzy4 March 24, 2012
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I have a problem with my external hard disk. I saved some school documents on my drive. When I got to the school computer to copy my home task, I copied&pasted, then I noticed all my folders went missing, except ones that are not in folder. I still have my used memory, but can’t see my folders. Please help me!

  1. Omar Fleifel
    October 26, 2012 at 6:53 am


    "Go to Control Panel->Appearance and Personalization->Folder Options
    In view tab check show hidden file and also show protect folder of system
    on “Start” –>Run–>type cmd and click on OK.
    if your hard drive as G:
    Enter this command: attrib -h -r -s /s /d g:*.*
    Then check if your real files will be showed"

  2. Nicos Agroyiannis
    October 21, 2012 at 2:51 pm

    Hello ha14

    You have helped me as well. You are great. Thank you !!!

  3. Nuon
    October 17, 2012 at 3:52 am

    so did I,I still can not solve this problem. all recommendations nowadays can not help anything.We have to wait about 5years more.thanks

  4. Quiphen96
    October 1, 2012 at 12:35 pm

    ha14, thanks bro! cmd really worked for me! Thanks! :)

  5. kikila
    September 25, 2012 at 7:03 pm

    My Western Digital external hard drive, the power does not work. How do I get my files out of this drive?

  6. Alabi Dayo
    September 24, 2012 at 3:55 pm

    you are to good

  7. kobicabunoc
    September 20, 2012 at 4:13 am

    thanks a lot,it also solve my problem,mine is WD 500gigs external HD,i used attrib -s -h /s /d.

  8. Amar harde
    September 18, 2012 at 7:11 am

    i had problem of my file it is not opening due to i had been protected my file from cmd command in such way .1)i had selected paritcular folder.eg:d folder
    2) then i had given this command"cacls filename /e /p everyone:n".
    then this folder was protected but when i format my c .this folder was not opening please give me answer of this question please i am in problem please solve this problem please anybody help me i will be thank for that person please

  9. mohd sibi
    September 14, 2012 at 2:23 am

    i have 500gb external hard disk,but everytime i connect to my laptop,my laptop or other pc/laptop cannot search/read the files inside it but all files are inside it,i also still can read/search the folders/files inside use a manual search only.its take a lot of time to found all files inside,why?
    in my hdisk all kind of karaoke songs.

  10. God Father
    September 5, 2012 at 2:52 pm

    dude your so fuckin awsome.. ur command worked out really thank you so much @Ha14

  11. sathish434
    September 2, 2012 at 7:42 am

    first update your anti virus and scan your external disk and your computer hard disk

    goto folder option ->view->uncheck hide operating files ->after download and install the attribute changer ->

    open the window explorer-> right click the folder ->click change attributes-> uncheck system and hidden values

    download link


  12. jack
    September 1, 2012 at 4:11 pm

    ha14 ,you r awesome dude.your formula is working on all external storage devices .thanks a lot again

  13. Ganesh
    August 25, 2012 at 9:42 am

    Hi my portable Western Digital hard disk is not detected by any OS but the hard disk is showing under Disk management.i tried all the steps to make ma hard disk visible but still it is not detected by My Computer. Please help me to make ma hard disk visible in my Laptop.

  14. raj
    August 17, 2012 at 10:46 am

    i tried your both method, but both attempt failed help me

  15. Asad Malik
    July 26, 2012 at 1:36 am

    Hi ha14,

    Thanx alot man your solution really worked. I am so glad. God bless you :)

  16. Gabriel Carlo Garais
    July 11, 2012 at 6:12 am

    thanks a lot bro this is so work it...
    i really dont know how can i fix my external hardisk all file on my external is very important and i never stop to find solution for this, and thanks God. and im very very thankful for this, more power and God bless you bro... thanks again.

    • Hyper
      July 15, 2012 at 4:06 pm

      Thanx alot.. i tried attrib -h -r -s /s /d i:*.* and it worked, i got all my folders back, but i still cannot remove the virus because mUSBfix software does not show my external drive

  17. popa mihai
    July 1, 2012 at 12:20 am

    man thanx a lot for help the command attrib -h -r -s /s /d i:*.*
    worked for me tajnx again for help

  18. boom
    June 11, 2012 at 10:02 am

    I have the same problem, tried with solution 1 couldn't work, with solution 2 the problem is it scan not my external hdd but C. What to do?

  19. hdd
    May 31, 2012 at 8:13 pm

    I have the same problem and i tried your first method ha14, i got a long list of the folders with 'Access Denied' in the beginning in the prompt window! :(
    Checked my hard drive..nothing happened...the second method also didn't work..if it worked for Shegzy4piddy..why not for me? :(

    Please help!

  20. ha14
    March 24, 2012 at 1:58 pm

    Go to Control Panel->Appearance and Personalization->Folder Options
    In view tab check show hidden file and also show protect folder of system 

    on "Start" -->Run-->type cmd and click on OK.
    if your hard drive as G:
    Enter this command: attrib -h -r -s /s /d g:*.*
    Then check if your real files will be showed

    • Shegzy4piddy
      March 24, 2012 at 10:28 pm

      when i try to use the RUN., it says "patch not found in G"

      • ha14
        March 24, 2012 at 10:48 pm

        are you sure that the folders they were not suddenly erased.

        on your computer is your hard drive label G?

        try Re-enable II, portable
        --copy the soft to the external hard drive
        -- once program opens, click on tools
        -- select scan and delete Auturun.inf
        -- once that is completed, click on tools again
        -- click on reset files/ folder attributes

        • Shegzy4piddy
          March 25, 2012 at 4:07 am

          i did what you asked me to do but same problem., cant find the folders...after the scan and delete auturum.inf, it shows a little page where i see all folders in my drive but i can't click on them., so i reset files/folder att. but still same problem...the folders are still hidden.

        • Shegzy4piddy
          March 25, 2012 at 4:23 am

          and should i delete everything i see in the auturun scan little page???

        • Shegzy4piddy
          March 25, 2012 at 4:30 am

          i tried using the first method you gave me 
          attrib -h -r -s /s /d g:*.* 
          i changed my g to j because my drive is J, but nothing display in the Run and my folders not there yet.

        • vamsi
          October 28, 2012 at 1:04 pm


          I have tried above mentioned procedure to recollect my data from my hard disk (external) but still the same i can see that hard disk memory was occupied but the file are not visible. please help me resolve this problem there so many imp files are missing...

          Thanks in advance.. your advice will be very help to me.

    • Shegzy4piddy
      March 25, 2012 at 4:34 am


      • ha14
        March 25, 2012 at 7:36 am

        glad that was fixed with you, you worked hard with all steps and finally rewarded. Perhaps deleting infected autorun.inf  helped following RUN method.

        • Rick
          July 26, 2012 at 8:03 pm

          Hi, i have an issue trying to do the first option (run), when I run it, it says acces denied to every one of my files currently existing in my usb drive.

          Also, when I try to use Renable II, it does clean up all autoruns, from my drive except for one in my computer drive.

          (USBIMMUNIZER wont detect my drive, and so does musbfixer D: )

          The curious thing is, that even If i cant see my folders, if I write the addres, "E/folder2/music" it opens correctly, any ideas friends? (yes I already selected folder option to let me see hidden folders :( )

      • Kunal1306
        October 10, 2012 at 5:10 pm

        i found some files on a folder but they are in unreadable type. do you delete the autorun files?

    • Vastu
      May 26, 2012 at 8:30 am

      Hi there

      I tried the steps outlines, but still cant read the folders on the external harddrive. I right clicked on properties for the drive in explorer and it shows that my drive is full, so all my data and folders are still there. Any help you can give me please, Thanks in advance

      • ha14
        May 26, 2012 at 1:25 pm

        try the folowing

        1. Go to control Panel, Folder Options -- select VIEW--- select Show hidden
        files and folders and uncheck Hide protected operating system files
        (recommended)  click APPLY
        2. go to your external hard drive  delete the virus and all the shortcut folders that have
        no data in them. create new folders (give the same name as your normal non infected hidden folders) and copy the data from YOUR hidden folders
        into them. once that is done delete the old hidden folders.
        3. enter task manager--- find the virus program that is still running which will
        have the same name as the one you just deleted off the hard drive
        4. go back to control panel, Folder options select view- select DO
        NOT show hidden files and folders and recheck Hide protected operating system
        files (recommended).

        perhaps you can delet shortcut virus?

        • udit
          June 24, 2012 at 7:24 am

          dude you are awesome... i tried a lot to find my lost data.... but finally i found the complete stuff... thanks buddy

        • sk
          July 24, 2012 at 1:10 am

          thanks man u rock i did work

        • tapas
          August 24, 2012 at 4:02 pm

          WOW...it worked..thanks :)

        • Spk
          August 25, 2012 at 9:29 am

          Why these are not working for me? I tried using first method, i was getting a blank command box, then i tried 2nd method, i could able to delete atleast eight autorun, but still after this i cant access my hidden files in my HD. my folders are selected as unhidden. still i cant see any of my files from my used memory in HD. I am worried nw. I even tried MUSBFIXER, but for tht it is not allowing me to select hard drive. can you please help me on this master? Plz.. my 200 GB memory i need to recover from my HD.

        • DanP
          October 3, 2012 at 8:00 pm

          Man you really are great, thank you so much!

        • Manoj
          October 18, 2012 at 7:28 am

          Boss, you saved my life. I tried so many ways but finally this formula of yours worked and I could retrieve all my missing data. Thanks a ton and God bless you.

        • doud
          October 20, 2012 at 12:07 pm


    • Daniel
      July 11, 2012 at 9:01 am

      The cmd-command worked for me as well, thank you SO much! Now I don't have to format my hard drive, and I found all my 60GB of photos from an around the world trip :-)

    • Pren
      July 15, 2012 at 10:03 am

      Hey there , thank you you suggestion work for me , got all my work back ...thank you

    • hassan
      July 23, 2012 at 6:40 am

      thank you after attrib -h -r -s /s /d g:*.*
      i can see my folder


    • Marco
      August 16, 2012 at 4:34 am

      Fantastic!!! that really solved the problem...you are a great geek!!

    • ali
      August 18, 2012 at 5:36 pm

      hi dear HA14, since it seems ur an expert in this field i need you to do me this favor please. and i beg you to help me

      i did this step and it says path not found. yes im sure my drive is G and i used g for the command too.

      since a week ago my HDD stopped loading at all. i can only see the HDD in "mycomputer" but can not open, can not get properties or anything. i did some system checking and hard drive manager testing and i found out that if i format it i can re use again. but i SERIOUSLY need all y information. if you help me i owe you big time man.
      i dunno. i think its some trojan or malware shit in it since i remember the last time i was using in "NO antivirus " environment and stuff
      my HDD is a 1.5TB WD but i have it for like 2 yrs already

      please please help me man. i beg you

    • Paras Bilung
      August 20, 2012 at 11:27 am

      thanks man its save my life...

    • Ali.H
      August 23, 2012 at 1:58 pm

      Sir, U rock..

    • Aung Myo Win
      October 2, 2012 at 12:00 pm

      Hi, Thank u very much. i did it.

    • anudeep
      October 10, 2012 at 5:58 pm

      excellent mate..

      thats worked for me

    • dgvfbe
      October 11, 2012 at 2:48 pm

      your so so awesome, my name is henry and you just ended a string of hiccups of fear of losing almost a terabyte of data...thanks a batch, worked like a charm.

    • Terry
      October 14, 2012 at 10:04 am

      these are not working for me :'(...dude please add me on facebook/gtalk and help me in saving my data and my life :( ...please help i beg to u :'(

    • Chand
      October 23, 2012 at 1:53 am

      Great it works for me now I can see all the files. Thanks

    • Tally
      October 31, 2012 at 6:18 am

      I do not understand .

    • Rohit
      November 5, 2012 at 1:13 pm

      it worked and thanks a lot....

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