How can I uninstall NOD32 antivirus from Windows XP?

Osama February 17, 2011
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I have ESET NOD 32 Antivirus 4.0 business edition, which I want to uninstall. However, there is no remove/uninstall button with its name in Windows XP’s add/remove programs.

So I ran its setup exe file where I found an icon for removal, but during removal it gives this error:
‘Another application has exclusive access to the file ‘C:\Documents and Settings\All Users\Application Data\ESET\ESET NOD32 Antivirus\Logs\virlog.dat’. Please shut down all other applications, then click Retry.’

I restarted the PC, but this keeps on happening. Then I terminated all processes related to ESET NOD 32 in Windows task manager, especially the ‘ekrn.exe’ process, which I think is related to this antivirus.

Still I am getting this error and I am not able to uninstall it. Tell me what to do.

  1. Osama
    February 18, 2011 at 5:42 pm

    revo uninstaller worked.....

  2. Janchi
    February 18, 2011 at 1:00 pm

    The simplest way will be to use ESET Uninstaller utility: http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

  3. FIDELIS
    February 18, 2011 at 8:44 am

    Hello, this is a comprehensive lists of antivirus software uninstallers. You want number 6 for ESSET nod32:
    http://www.raymond.cc/blog/archives/2009/05/05/comprehensive-list-of-uninstallers-or-removal-tools-for-antivirus-software/

    Here is another link from nod32 about how to remove the product manually:
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2116&actp=search&viewlocale=en_US&searchid=1298018076209

  4. FIDELIS
    February 17, 2011 at 6:43 pm

    Hello, you can also try uninstalling via the nod32 removal tool:
    http://blog.eches.net/security/nod32-removal-tool-remove-completely-nod32-antivirus/

  5. Tina
    February 17, 2011 at 5:47 pm

    Osama,

    we had a similar question before. The recommendation that helped was to use a dedicated uninstaller software like Revo Uninstaller or IObit.

    You might also want to try and uninstall from Windows Safe Mode!

    Good luck!