Why is my Transcend SATA StoreJet 2.5 not detected by my laptop?

Anuradha O January 15, 2014

I have a Transcend SATA StoreJet 2.5. When I connect it to my Dell laptop, it beeps and the laptop does not detect it. How can I find out the reason and get it working again as before?

  1. Hovsep A
    January 15, 2014 at 3:21 pm

    open device manager do you see your USB key if yes is there any yellow sign

  2. dragonmouth
    January 15, 2014 at 3:05 pm

    Try connecting the drive to another laptop/PC if you have access to one.

  3. Oron J
    January 15, 2014 at 2:44 pm

    There are essentially three possibilities:
    Faulty drive/cable
    Not enough power
    Driver problem on your laptop

    You mention a beep. Is it the drive or the laptop that beeps? Do you get any error messages? If the drive has lights, are they working as usual or is something odd about them?