Why won’t the touchpad on my Acer laptop work?

barry December 20, 2011

The touchpad on my Acer laptop isn’t working. When I plug in a standard mouse, that does work. Is my touchpad dead?

  1. Julie
    August 24, 2012 at 9:44 pm

    Could not find the answer to your question on this page, but im having the same problem with my touch pad. it just wont budge. my cat jumped on my keyboard and ever since then its been stuck. how did you resolve the problem? i really appreciate it. thank you.

  2. Fosu Fredrick
    August 19, 2012 at 5:21 pm

    I hope I will offered the solution to this problem.

  3. None'ya
    June 23, 2012 at 1:56 pm

    look next to your power button and choose the button to the left with the finger and the hand and the touchpad

    • Robert
      July 3, 2012 at 11:18 pm


    • Dusk
      July 28, 2012 at 2:39 pm

      That worked! Thanks!

  4. guest
    February 7, 2012 at 7:34 pm

    thank you!  duh.  I never saw that F7 button before.  I wonder what the rest of them do.

  5. Dickyrude
    December 20, 2011 at 5:16 pm

    press button near top to turn on touchpad!

    • Duane
      August 11, 2012 at 2:10 pm

      WOW I've been looking for this answer for two days and it was staring me in the face the whole time. THANK YOU

    • Dom
      August 12, 2012 at 7:30 pm

      Awesome... wow thank you.

  6. Anonymous
    December 20, 2011 at 8:31 am

    remove the battery, unplug from the wall, hold the on button for 2 minutes, reinsert battery and reboot windows

    December 20, 2011 at 5:21 am

    Hello, First thing you should check, is to see if your touchpad is activated?  Most times for acer laptops you have to press following keys together:

    Have you checked in device manager to see if the touchpad appears there and/or there are any problems with drivers and stuff?  Have you check if touchpad is enabled in device manager? If there is/are any problems, you will see an exclamation mark next to it and some yellow or red warning.  If you want to check, you can do the following:

    -- log in with an administrator account
    -- click on windows key + Pause/Break key at same time
    -- click on device manager
    -- scroll down to mice and other pointing devices
    -- click on the + sign to expand it
    -- highlight on entry and then right click
    -- select properties and check under general tab for any problems.  If there is any problem it should tell you so in the box at bottom.  If there is a code, make sure to record it and then research it or post it here. 
    -- on menu, click on the driver tab
    -- select update drivers and if there is any, make sure to update it
    -- close device manager and then restart computer
    -- try to see if it works
    -- if it doesn't, follow the same steps and instead of selected update drivers, select uninstall and restart computer
    -- if you are running windows 7, it will install a generic driver
    -- see if it works

    Is there any software like Alps or synaptics installed?  Make sure software is up to date, if not just download the most recent version.

    • computer illiterate
      January 24, 2012 at 4:29 am

      That solved my problem thank you so much!

      • FIDELIS
        January 24, 2012 at 4:41 am

        Hello, I am glad your problem is solved.  If you have any more questions, you know where to come and ask them.

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