Why is my start menu search no longer working?

John February 18, 2011

I have Windows 7 Home. I used to search for a file by hitting the Windows button and then typing words for files, such as ‘reading’. Suddenly it doesn’t work anymore. How can I fix it?

  1. Aibek
    February 23, 2011 at 8:38 am


    Did you try the suggestions above? Let us know if any of them worked for you?


    February 19, 2011 at 7:30 am

    Hello you could also try these 2 tricks:
    -- Right click on start button
    -- select properties
    -- click on the start menu tab
    -- select customize
    -- click on default settings
    By doing this, it will reset the start menu back to default.


    -- start
    -- control panel
    -- select Programs and Features
    -- select Turn Windows features on or off
    -- enable Indexing service
    -- enable Windows search

  3. Mike
    February 19, 2011 at 1:04 am

    I would start troubleshooting by looking into the Indexing Options:
    1. click Start > Run (Windowskey + R)
    2. type control.exe srchadmin.dll
    3. hit enter

    Add all the resources (locations) you want to search in there. For example:
    - your User folder [to enable search in all your personal folders]
    - Startmenu

    When you are done and/or everything looks ok in there I suggest to klick on Advanced and hit the Rebuild button.

    Another good thing to do is to make sure the Windows Search service is configured to run.
    1. click Start > Run (Windowskey + R)
    2. type services.msc
    3. hit enter
    Then look for Windows Search and make sure it is set to "Automatic" and it is started.

  4. Anonymous
    February 18, 2011 at 9:51 pm

    How to fix it automatically:

    1. Download the hotfix from Microsoft.

    2. Install the hotfix and then reboot your machine.

    You have to open regedit and do the following

    The error is due to an invalid registry key.

    This controls the value Start Menu's grouping values. The value is supposed to be:

    When the search stops working because this value is set to Null.

    1.In order to change this value start regedit.
    2.Browse to the HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFolderTypes{ef87b4cb-f2ce-4785-8658-4ca6c63e38c6}TopViews{00000000-0000-0000-0000-000000000000} registry key
    3.Click Modify
    4.Change the value to System.StartMenu.Group

    The answer that worked for me was to manually delete a registry key as follows:

    1.Using regedit or equivalent (which can be found in your windows folder - c:windows by default).
    2.Navigate to the following registry key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerFolderTypes{ef87b4cb-f2ce-4785-8658-4ca6c63e38c6}

    3.Right-click on this sub key, and then select Delete.

    4.Close regedit
    5.Reboot the machine.

    1. End Task on EXPLORER.EXE from Task Manager.

    2. Start the Registry Editor

    3. Look for the following key:


    4. Rename the key so it looks like the following:


    5. From Task Manager click on File | New Task (Run) and type EXPLORER.EXE and hit return.

    6. Now try your search from the Start Menu again


    Right click on Start menu and select Properties.Now click the Customize button. Now you can Search for the option that you generally use often for search.This will speed up your search to a great extent. Click Start, Run and type the following command:%systemroot%inf > Clicking Ok should open the INF folder > Locate the file "srchasst.inf" > Right-click the file and then click "Install".

    for another way

    How to Turn Windows 7 Search On or Off