Why does a screen come up saying ‘Welcome to Nginx’ when I try to sign into AOL mail?

Teresa Ollison May 21, 2011

Lately, when I try to check my messages, on AOL, after signing in and checking on mail, it goes to a screen that only says “Welcome to Nginx”.

That’s it. I still cannot view my mail. How do I get rid of this page, and how did it get here?

  1. Jo Ellen Pitts
    May 12, 2012 at 4:13 pm

    Lately, when I try to check my messages, in Yahoo, after signing and checking on mail, it goes to a screeen that only says "Welcome to Ngix:

    That's it - How can I get rid of this page, and how did it get there when I didn't authorize it?

    • Bruce Epper
      May 13, 2012 at 9:30 am

      Try clearing your browser cache. If that doesn't work clear you DNS cache by opening up the Run... dialog box and typing "ipconfig /flushdns" (without the quotes) and pressing enter.

  2. kat
    May 12, 2012 at 6:32 am

    im getting that when i try to veiw my deviant art profile!
    what is it and how can i get rid of it???

    • Kannon Y
      May 13, 2012 at 6:50 pm

      Hey Kat, Bruce Eppers answered this question a little further down the page and directly above your comment:

      1. Nginx is open source web hosting software, which DeviantArt probably uses for their website. Don't worry. It's nothing to be concerned about and can quickly be switched.


      2. Bruce suggests clearing your DNS cache. I took some screen shots and here's what it should look like:

      http://i.imgur.com/YApxG.png (type run into the box here and hit enter)

      http://i.imgur.com/ReWo8.png (type: ipconfig /flushdns)

      3. If that doesn't work, try wiping your cookies using Ccleaner:


      Be careful with Ccleaner, though, as it can cause some problems if used improperly. However, its usage is relatively straightforward after installing it.

  3. Hassan
    May 8, 2012 at 7:54 am

    u can use incognito (ctrl + shift + n) in chrome to get ride of it but also try ctrl + h n clear browsing history....

    • Muhammad Hasan
      May 16, 2012 at 4:50 am

      Thanks Hassan Thank u Very Mush

  4. Sonia
    May 6, 2012 at 8:04 pm

    It does not happen in Chrome . When I am on Internet Exploere and Firefox and the address is not valid or a non reachable address I´ve got the welcome to NGIn or 404 not found and ngin. AS the browsers address bar has been changed in its search tool. Chrome has google on its bar, so it does not show the message. Hosts file is Ok. Run several malware cleaning tools and still have Nginx as a nightmare . Also cleaned everything I could

    • Bruce Epper
      May 7, 2012 at 10:37 am

      Contrary to popular belief, Nginx is not malware but a web server designed for high concurrency applications.

      Have you tried flushing your DNS cache by opening a command prompt and typing 'ipconfig /flushdns'? This will normally fix the issue as your DNS resolver is forced to get the potentially new address for the affected site(s).

  5. bob
    May 5, 2012 at 2:25 pm

    same thing happens to me...any help greatly appreciated.

  6. Elizabeth
    May 2, 2012 at 10:50 pm

    how do i get rid of the welcome to nginx page someone help me

  7. Elizabeth
    May 2, 2012 at 10:49 pm

    How do I get rid of the "welcome to nginx" page

  8. Rafidah Az-zahrah L
    May 2, 2012 at 12:54 pm

    why does a screen come up saying 'Welcome to Nginx' when i try to sign into my facebook account ?

  9. Jamie
    May 2, 2012 at 4:26 am

    This page shows.. "welcome to Nginx" and that's exactly what it is, a welcome message page, so what you do after is go to top of the browser and reload the page clicking the little curved arrow, tara! there you have it! problem solved..

  10. PhilW
    May 1, 2012 at 9:37 am

    Delete all browsers and reinstall ,Nginx be gone!

  11. aidan
    April 28, 2012 at 10:30 pm

    ive been trying to get onto afl.com.au latley and it says welcome to nginx

  12. Rob
    April 27, 2012 at 6:05 am

    I get the same message trying to access Facebook, I suspect my Browser has been compromised as it only happens in Firefox, not Chrome.

    • Bruce Epper
      April 28, 2012 at 11:01 am

      Since it appears to be browser specific in your case, you should be able to simply dump your history Firefox -> Options, Advanced Tab, Clear Now button in the Cached Web Content section.

      If it affects multiple browsers, you would want to flush your DNS cache by closing all web browsers, open a command prompt (or from the Run... dialog) type: "ipconfig /flushdns" (without the quotes) and hitting Enter. This will force your resolver to contact the DNS servers again in order to find sites on the internet. Don't worry, it doesn't take very long to repopulate your commonly used sites the next time you reference them.

      • Sam
        May 1, 2012 at 7:00 pm

        Problem solved - thanks! The ipconfig/flushdns worked for me. Also, here is a helpful article from the nginx website - http://nginx.org/en/docs/welcome_nginx_facebook.html

      • Woodyham
        May 11, 2012 at 10:19 pm

        Well done - many thanks for getting rid of the Welcome to nginx

  13. mike
    April 24, 2012 at 3:37 am

    browsing history and reset worked for me on the yahoo nginx error but not google. I switched from http to https and the problem was resolved. On win7 there is a compatibility icon on your address bar. Helpful page, I had to have run 3 different malware/spyware/antivirus programs before i found this.

  14. jun
    April 19, 2012 at 3:26 am

    i also got that page all i re member is that i did click a fake web site of panda cloud anti virus, telling me the page not found on the web site and clicking the link below it got it running... any how, all u have to do is to block the site by right clicking the view page info then click permission tab then block the thing out off your browser...

     i hope it can help.

    • Tina
      April 19, 2012 at 7:06 pm

      Thanks for sharing, Jun!

  15. Guest
    April 18, 2012 at 5:34 pm

    my facebook does this !

  16. Adamjr Thibodeaux
    April 17, 2012 at 6:39 pm

    why do i see welcome to nginx when im signing in to my yahoo email?

  17. Debora Upchurch
    April 16, 2012 at 10:52 pm

    Welcome to Nginx comes up instead of my server. It has been there all day. I want it off!!

  18. Rachelmahoney
    April 15, 2012 at 12:56 pm

    i was on club penguin it happened HOW DO I GET IT OFF

  19. Bocchil
    April 14, 2012 at 11:08 am

    it does the same to me when i go on google !

  20. jamila
    April 12, 2012 at 6:12 am

    Hello everyone I just go nginx today so i can not access in facebook so how I do
    to cleanup form my computer thanks give me the answer...

  21. Baldwinodea43
    April 4, 2012 at 9:09 pm

    I am getting the same message when I go to the Yahoo page. Is this a hacker?

  22. 60hamid
    April 1, 2012 at 12:05 am

    i'm trying to nake msn my home bage but am allways getting this nginx

  23. john
    March 28, 2012 at 11:07 pm

    @ mischiell thx u u madde it work omg thx u

  24. Sissle
    March 13, 2012 at 1:35 pm

    Also try rebooting your router ---- unplug it, wait a minute, and plug it back in.  This worked for me.  Haven't had a problem since

  25. Rocky
    March 10, 2012 at 12:58 am

    Here is how I fixed it:
    1) Close Internet Explorer
    2) Open Internet Options Control Panel
    3) Click Delete
    4) Make sure to uncheck the "Preserve Favorites website data"
    5) Check Temorary Internet Files, Cookies, and History
    6) Click Delete

    • megan
      March 10, 2012 at 2:21 am

      i did the steps above and Im still getting the nginx message when going to facebook site. its been three days now and i cant get rid of it. i called dell support and they told me it was a virus but everything i have read about it says its a gltch. i have business accnts on facebook i really need to get to. how can i get this off quickly....

  26. Tinnny Nenaa <3
    March 9, 2012 at 11:46 pm

    I still don't know how to get this thing off. Because I can't log onto my Facebook !

  27. Jeff
    March 8, 2012 at 3:55 pm

    I had the same issue with Facebook.
    However, my issue was that the bookmark in Firefox went from https to http and caused the Welcome to Nginx! Screen.
    I just changed the properties in the bookmark from http to https and my problem was solved.

  28. Jestoni_emiliano
    March 3, 2012 at 11:41 am

    tnx i fixed my problem

  29. Dave
    February 24, 2012 at 1:32 pm

    I have found that when I get the 'Welcome to ngnix', especially after trying to access my emails, I close the page and then reopen to access my emails and I find that I'm there at the front page of my emails.  Thus the 'Welcome to ngnix' seems to be a cover page that can be 'deleted' with the closing of the page and then reopening.

  30. Mischiell
    February 10, 2012 at 1:09 pm

    Heres how:  go to Tools / Internet Options/ delete browsing history

    • Confused
      February 29, 2012 at 11:52 pm

      You are a GOD.

    • Salahuddin khan
      April 7, 2012 at 5:18 pm

      thanks, deleting history worked for me.

    • Vwfoxy
      April 13, 2012 at 9:38 pm

      Worked for me too!  TY!

  31. twyla
    September 18, 2011 at 5:30 pm

    i am with almayr77  i want it gone    but how ?clean????? tell me how to clean a  cache    digger

    • Tina
      September 18, 2011 at 10:04 pm


      which browser do you use?

      • Minhajmj
        April 9, 2012 at 6:39 am

         mozilla firefox

  32. Almayr77
    July 17, 2011 at 3:20 am

    If the purpose of "Welcome to Nginx" was to piss me off with software I did not put on my computer, it's working. Please, Please help me find an answer to getting rid of this thing.
    I have being having trouble with my computer, specifically, mail and then the "NGINX" message comes along. What ever happened to the idea that the only things that were on my computer was something I installed.

  33. Tina
    May 21, 2011 at 5:58 pm


    this was hopefully a temporary issue that should have disappeared in the meantime.

    Nginx (Engine  X) is an open source web server and reverse proxy server. Many websites use it, for example Facebook.

    The "Welcome to Nginx!" message means that something has gone awry on the server side. It's a glitch. Nothing you can do anything about other than maybe clearing your cache and restarting your browser.

    Do you still see the problem? Do you know how to clear your cache? Which browser do you use?

    • James Bruce
      May 23, 2011 at 7:09 am

      Many websites use it... For example makeuseof.com!

    • Samparys
      February 24, 2012 at 2:13 pm

      Loud and clear

      and thanks

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