My granddaughter was on my computer last night trying to register for a free computer on Hollister. She said a program started running and shut down the computer. She said she could get on my husbands user account, but could not get back on mine. Everything was blacked out. Have I lost everything on my site?
My grandson said that something came up showing 83 C and I figured it overheated. Have never had this problem before. Our Dell is about 5 yrs old.
Any advice you can give will be greatly appreciated. I didn’t try to sign back on this morning before coming to work. My grandson also said that it stated my account no longer existed.