How do I restore my Nokia phone and its apps?

Mikayocw March 30, 2014
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My phone restarted and all application were missing – like calculator, commucation, ovi store, Internet and many more… How can I restore them? My mom may kill me when she finds out …


  1. Marcus P
    April 1, 2014 at 1:55 am

    Nip into settings - assuming you can get into settings - go to "about" (assuming this is a windows 8 phone - not sure if the procedure is the same for Windows er...Mango or whatever it is - 7.5/.8) scroll to the bottom and hit the reset button. It'll pop up a warning saying you're going to lose your contacts and apps and well, pretty much everything else you put on it. Kind of a like a system refresh on Windows 8 laptops or something - only for phones.
    Now, if the problem is *everything* has gone, you are looking at a new phone replacement, unless it's under warranty in which case you could get a replacement phone whilst yours gets repaired.

    When you've reset your phone, you may need to download updates for the phone all over again - I can't say I'm too sure - I do use a Windows phone from time to time but never had that problem so I can't be too certain - however you should check to see if updates can be applied after the reset (I suspect they may well be).

  2. Hovsep A
    March 30, 2014 at 5:02 pm

    You can do hard reset or check for updates and apply