I was given a Motorola cell phone by my son. How do I remove his old security codes and info without his help?
Master clear wont wipe out security codes
Press [Menu] (Menu key is the upper middle key with 4 Horizontal lines on it)
Arrow up or down to "Settings" Press [Select] (Right Soft Key)
Arrow up or down to "Initial Setup" Press [Select] (Right Soft Key)
Arrow up or down to "Master Clear" Press [Select] (Right Soft Key)
Enter Security Code (Default is 000000)
Phone will display "Clear All Phone Data?" Press [Yes] (Left Soft Key)
Hi Rodger. What you need to do is do a master reset. The one issue is that it could also delete the ISP settings and all of the phone company's information, which you would have to replace by hand. If you decide you want to do it anyway, search for a master reset code for the model of your phone. If all you want to do is delete the info instead, you can do that if you can get into the phone ( if you have the security code), just go to the settings, remove the security, or change it to your own, and delete his info by hand.