How can I regain access to my Facebook account?

vickie January 9, 2012

I’ve tried for 3 days now to get into my Facebook and it won’t let me.

I’ve changed my password. I’ve tried to answer new security questions, which are stupid because I can’t recognize every picture of someone. I don’t have a cell phone number. I sent them two IDs to prove it was me, gave them two names to show them it is me, still my Facebook is locked, yet others are sending me requests.

Help me someone please!

  1. seven shinez
    September 13, 2012 at 5:30 am

    Hi, my facebook account was locked & i can't open it from many days. When i am going to regain it then it says for identity security documents.but i can't provide it so what can i do? please help.

  2. Najar-showkatnajar
    September 11, 2012 at 10:03 am

    yesterday night i recieved a message from friend.So,reply her forward.That's the reason my is blocked account.

  3. girl
    September 11, 2012 at 6:46 am

    hi i deactivated my facebook account a year ago and i want to reactivate now..but i dont remember email id,mobile num,username,nothing..wt can i do ? how can i reactivate?

  4. anthony fernandes
    September 7, 2012 at 7:29 am

    i please request u to activate my account

  5. rishta kumar
    September 6, 2012 at 3:06 pm

    my f.b account disable.kindly help me how can i oprate account again

  6. Dristi Sinha
    September 3, 2012 at 6:49 pm

    I cannot recognize some post of my i can't access my facebook account for 7 day.what can i do now?if any one know please give response to my email( i can never open facebook.

  7. Sara Austin
    September 3, 2012 at 5:58 am

    I cannot open my Facebok it says i need to delete my cookies and open browser

  8. hamdy zizi
    September 2, 2012 at 7:25 pm

    i forgot my password ana i dont have no accec to my email or cell

  9. hannah
    September 2, 2012 at 4:53 am

    Did you ever find a solution?!

  10. Bishwajit
    August 29, 2012 at 1:51 pm

    my computer don't open only fecebook website , why
    please tell me the solution.
    I am using all browsers but no solution i have getted.
    please tell me the solution...

  11. lois stinson morris
    August 28, 2012 at 12:05 am

    I know my fb acct exist, others have seen it, but I cannot find it.

  12. haude nishant
    August 27, 2012 at 12:56 pm

    my yahoo id is used by other and i cant access my facebook id what to do i m trying for many days

  13. Tarekboarne
    August 25, 2012 at 12:16 pm

    I can't open my fb is not open'please complete a security check.what can i do?

  14. Philips Amira
    August 25, 2012 at 11:29 am

    I have a new cell phone number what can i do to go to my Facebook?

  15. Pauline
    August 24, 2012 at 11:39 am

    Didn't receive my confirmation code,friends,sms are being sent bt l can't open to reply &confirm. Even to see my profile.

  16. Vivek
    August 23, 2012 at 6:02 pm

    Just please mam can u just open my account i realy cant be without talking to her.she lives in mumbai and got transfered last week to i want to know where she is in chenai through facebook.if u allow using me..i could do..please mam help me

  17. Vivek
    August 23, 2012 at 5:59 pm

    I cant do it i am trying but all that in vain .i had not chatted with my closest frend of mine for the last to weeks

    August 23, 2012 at 4:34 pm

    my facebook accout has been closed so please help me unblocked my id .plz give me some suggestion

  19. Shanbor syngkli
    August 22, 2012 at 5:51 am

    Me too i faced the same problem like you

  20. Ogiamien ekhator junior
    August 21, 2012 at 1:33 pm

    What went wrong again after just 24 hours access from a 30 days suspension.

  21. kulsum jahan
    August 21, 2012 at 5:59 am

    your's advice is wierd and even its not helpfull

  22. kulsum jahan
    August 21, 2012 at 5:57 am

    no your advice is not working

  23. richa jolly
    August 20, 2012 at 5:37 am

    i have deactivated my fb i want to active my fb account.plz tell me how can i do it?

  24. Sixberth
    August 19, 2012 at 10:35 pm

    I confirm that the e-mail adress, [removed by admin] is belongs to me.

  25. Barbara Shellman
    August 19, 2012 at 5:30 pm

    I can't reactivate my account. Originally I didn't have an SMS number than on the last day I was given a number which I assume was my SMS number, but I couldn't enter it as when I try I get a message that there is an "error" and to try again later. Help

  26. sunita
    August 16, 2012 at 2:46 am

    why i can't acess to my facebook reset password?

  27. peggie
    August 15, 2012 at 8:31 pm

    The link to send government id to verify Facebook account does not work. I've tried a dozen times. Nothing happens after I upload document and hit send. This feature is broken and I'm locked out of my account.

    My cell phone graphics are not working and I can't read a text for Facebook to do a verification.

  28. olimpio mendonca
    August 14, 2012 at 6:08 am

    i did unsubscrive from FACEBOOK.......but i would like to have it back again....thankyou

  29. chris padilla
    August 11, 2012 at 2:45 am

    i cant log in can you help

  30. Sabnam parbin
    August 10, 2012 at 6:11 pm

    i was confrming friend request in my pc suddenly login page came i have given my id and password then it shows security check i tired my best to recovery but it shows no progress. I also reset my password my times.
    Any one help me and forgive for any mistake

  31. Cathy
    August 10, 2012 at 5:58 pm

    Hi there I need help too. My Yahoo and FB were both hacked. The hacker changed the email address of my FB and then deactivated it. I reset the password and received code via SMS (since Email was changed). I answered the verification questions correctly too.. FB says that I sould make a new Email add-which I did.. SAdly, i do not receive any mails from Facebook.. Spam is empty too.. I have no idea why I dont receive any verification code or link from facebook.. What should I do.. Pls help..

  32. murali
    August 9, 2012 at 7:38 pm

    Your account is temporarily unavailable on mobile. Please log in from a computer to regain access how can i login in chat

  33. S. Imtiyaz
    August 9, 2012 at 3:49 pm

    Yesterday my facebook account was blocked while I clicked to like a page.. Since then when I tried to log in , it shows me " Please complete security check - There I have to identify the friends , who are tagged in the photos given..
    This is really a difficult process .......
    Can someone help me, please!

  34. rohit verma
    August 9, 2012 at 3:14 am

    Why my account is temporarily unavailable. Why Please log in to http://www.facebook.comfrom your computer and follow the instructions given. Help me fast

  35. simran kaur
    August 8, 2012 at 7:19 am

    I did not get my password reseet code pz cancel my request for password change ana

  36. paul
    August 5, 2012 at 4:21 pm

    lets face it facebook is s##t it as had its day . the fb police are ruining it .
    i speak from personal experience after fb blocked me from signing in because i could not recognize friends from my account ! please im sure we have all had friends requests from people we dont really know , and i am also sure we have all excepted the requests , isn't that how you make new friends ? or is making new friends againt fb rules

  37. Anu Paruthi
    August 5, 2012 at 9:40 am

    I am unable to connect to facebook account? it always ask for " Pl. complete a security check ". And matches the tagged people ? How could i remember the tagged people ? Pl. help me .......

  38. Sandra
    August 5, 2012 at 5:30 am

    I can't get into either account on Facebook

  39. Darlene New
    August 4, 2012 at 2:22 am

    why can't i open my facebook acct?

    • Singapore caricature service
      August 7, 2012 at 4:34 pm

      I just have the same problem happened to me... I email to my friends to visit my site: and the promotion prompts them to think i am spammer and now I could not access my FB acccount... :(

  40. Mokebe
    August 3, 2012 at 9:29 pm

    I want to sign facebook but i don't know how to creat it

    • susendeep dutta
      August 4, 2012 at 3:43 pm

      You can create a new Facebook account by visiting the link below -

      and entering your details in sign up form for name,email address etc..

  41. subhankar biswas
    August 3, 2012 at 12:22 pm

    sir my account was not old access my account was scruty check to spam sir please check and veryfiy me and release me

    • susendeep dutta
      August 4, 2012 at 3:41 pm

      Makeuseof doesn't works with Facebook.So,you can't ask us for releasing you.Although we can provide you ways to mitigate the problem.

      Did you were asked for security verification while creating new account?Is it showing you while password reset? Kindly provide more clear details.

  42. subhankar biswas
    August 3, 2012 at 12:13 pm

    sir please verification me to by email and update my account

  43. subhankar biswas
    August 3, 2012 at 12:11 pm

    sir please my account was update and release to the check point

  44. stephan msaki
    August 3, 2012 at 11:45 am

    i want to get them

  45. stephan msaki
    August 3, 2012 at 11:44 am

    i have forgotten my password and its code how can i get them

  46. emilyluna
    August 2, 2012 at 1:47 am

    wow!i have tried and tried lots of times to enter facebook but i cant can somebody help me pleease i would really appreciate iht .

    • susendeep dutta
      August 4, 2012 at 3:37 pm

      what's is preventing you to login Facebook? Any error message? Did you forgot your password and tried to reset it? If you forgot your email then try using username or mobile number.If you are accessing Facebook using mobile app then try using that.

  47. jerramie absin
    August 1, 2012 at 11:52 pm

    how can i open my old fb account if i forgot the password and i forgot my yahoo mail?

  48. anindya ghosh
    August 1, 2012 at 4:08 pm

    I’ve tried for 10 days now to get into my Facebook and it won’t let me.

    I’ve changed my password. I’ve tried to answer new security questions, which are stupid because I can’t recognize every picture of someone. I send my cell phone number. I sent them one IDs to prove it was me, gave them my names to show them it is me, still my Facebook is locked, yet others are sending me requests.

    Help me someone please!

  49. Zaini khan
    August 1, 2012 at 7:05 am

    facebook has send me a security code which has not been recieved uptil now can i complete security check through email

    • susendeep dutta
      August 4, 2012 at 3:33 pm

      Try requesting for new code.

  50. khan mahrukh
    July 31, 2012 at 11:58 pm

    i recognized alll pictures but still my acount is locked

  51. Ebere joy benjamin
    July 28, 2012 at 10:55 pm

    My facebook is not opening and password they say is the old am use,how wil get the new password.pls i ur help

    • Michael Scott
      July 31, 2012 at 6:37 am

      me too, have not used my facebook for weeks, now my account is deleted for abuse of regulations, they ask for photo, birthdate from official gov id, no way thank you.
      wrote to facebook no response whatsoever.
      two weeks later same problem, worried because i have used my password to try and open it again, so i imagine that has been zapped.
      yet facebook does nothing - useless. thank God foe email!

    • susendeep dutta
      July 31, 2012 at 11:54 am
  52. Anas
    July 27, 2012 at 6:15 am

    LOL! all you have to do now make another facebook account xD :P

  53. Dane Theron
    July 26, 2012 at 3:01 pm

    I f0rget my password and e-mail! What must i DO! Its my old facebook. I want to delete it.

    • susendeep dutta
      July 31, 2012 at 11:53 am

      Try login using your username or mobile number and after that reset you password.

  54. mn haque
    July 26, 2012 at 2:44 am

    i cannot open my account. its three days to go. when i m login it saying to varyfing your account .please help me how i can open my account.............

  55. drswarnkarpremchandra
    July 25, 2012 at 6:07 pm

    dear sir
    I have shocked to kbow that you have blocked my account without any information for 7 days.And 7days have. been passed but you could not connect my mobile to facebook. Why?

  56. stephanie
    July 25, 2012 at 6:16 am

    Hi for some reason when i try to access my fb page i get a blank page with " error occured" This is going on the past 12 hours. Is there something wrong with my lap top. I can access anything else only my FB.

    • Tina
      July 25, 2012 at 1:53 pm


      Did you try to access your Facebook page using another browser or computer?
      If you do not get the error then, try to empty the cache on your normal browser.

  57. Vinu gupta
    July 24, 2012 at 3:21 pm

    I cannot open my account pls help,,

  58. madhuri
    July 24, 2012 at 11:25 am

    my is not open and get a securty cheek what problme

  59. Samina rehman
    July 24, 2012 at 3:36 am

    Sir due to a lot of sending friends request my facebook account is hacked.i cannot recognize each and every picture that was tagged with my friends wall?what should i do?i have lost all my friends.please help me

    • susendeep dutta
      July 31, 2012 at 11:49 am

      You must not do this as this is crossing of limits imposed by Facebook.If you sens request to any stranger and that person doesn't accepts it then your account gets blocked.Try waiting for 30 days as the block persists for that period.

  60. mary ellen
    July 23, 2012 at 8:46 pm

    lost my e-mail buddys how do i get the email address back

    • susendeep dutta
      August 4, 2012 at 3:51 pm

      If you forgot the email id that you used to login into Facebook then try login using username or mobile number.Then visit Account settings and see your email id.You may also ask your friends to visit your profile and see what's your email.

  61. Jennifer Santana
    July 23, 2012 at 8:24 am

    i made an facebook account and so i would like to know why i cant hace access to my account and why it wouldnt let me comfirm my account ! ???

    • susendeep dutta
      July 31, 2012 at 11:46 am

      Did you provided correct details while creation of your account like valid email address.You may have received an email from Facebook regarding confirmation of your email id.

  62. Md Anzar Ahmad
    July 23, 2012 at 6:04 am

    why my account is hag form face book wevesite

  63. sahil konvicted
    July 22, 2012 at 5:41 pm

    my facebook is not open . i need your help

  64. anindya ghosh
    July 22, 2012 at 4:31 pm

    i can not open my facebook a/c.please re open my a/c.

  65. Zzahid khan
    July 20, 2012 at 7:05 am

    I like it

  66. natalia martinez
    July 20, 2012 at 3:07 am

    Want to recover my Facebook page.

  67. nishant adhikari
    July 18, 2012 at 11:18 am

    my face and yahoo both pass word has been loss

  68. nishant adhikari
    July 18, 2012 at 11:18 am

    my account password has been loss and of yahoo has also been loss

  69. Jackie dengler
    July 18, 2012 at 10:33 am

    The sim in this device is already active on a ..subsord plan that cannot be managed on this device....??????????

  70. sandeep
    July 17, 2012 at 12:47 pm

    how i can solve below mention problem when i go for login in facebook

    :It looks like you downloaded software that is affecting your Facebook account and showing you unauthorized ads. It's common for people to be tricked into running programs that offer features that aren't available on Facebook, such as adding custom themes or seeing who has viewed your profile."

  71. krgnanasundaram.
    July 17, 2012 at 6:56 am

    Some security problems Face Book Blocked. Any thing was wrong thing about me .Please help me to retain it. Iam so sorry .THANKING YOU.

  72. Abraham Matthew Adewale
    July 16, 2012 at 12:01 am

    Please, help me out.

  73. Chloe Jane Hill
    July 15, 2012 at 5:32 pm

    Hello, the other day my facebook account was hacked and they also changed my password, but the problem is, the email to my facebook does not exsist anymore as i deleted the hotmail account.
    Do you know what else i could do?
    your sincerly,
    chloe jane hill

  74. ashwini
    July 15, 2012 at 6:06 am

    i have tried to open my account since from yesterday but its not opening.... its saying tjhat secure the account.... so can u help me out..

    • Tina
      July 15, 2012 at 9:35 pm

      Is it asking you to do anything to secure the account? I don't understand this 'error message'.

    • susendeep dutta
      August 4, 2012 at 3:46 pm

      Firstly, update your antivirus software and scan all your PC for any possible infections.If your PC is clean then Facebook might be asking this for additional ways to recover your account if in case of forgotten password or account hijacking etc..It usually asks for mobile number.

  75. omkar patade
    July 13, 2012 at 3:04 pm

    i am not able to log in my account because they display this message 'It looks like you downloaded software that is affecting your Facebook account and showing you unauthorized ads. It's common for people to be tricked into running programs that offer features that aren't available on Facebook, such as adding custom themes or seeing who has viewed your profile.' SO pls try to help me

    • sandeep
      July 17, 2012 at 12:49 pm

      i have same problem , if u gat solution then pls help me too

      • Susendeep Dutta
        July 20, 2012 at 11:04 am

        Remove the program that you installed for doing so as it's infiltrating your account.Also,don't forget to scan for viruses.

    • Susendeep Dutta
      July 20, 2012 at 11:06 am

      Never install any such programs as you risk your account getting compromised.Just uninstall the software and scan for viruses.Facebook has never provided the facility to see who visits your own profile.

  76. Rajesh raj
    July 13, 2012 at 12:37 pm

    I want my facebook conf. Code on my gmail account b'coz I lost my cell.....
    So plz help me out

  77. kamlesh soni
    July 13, 2012 at 3:41 am

    i created multiple fb accounts from same gmail & now i cant login my first one profile..............................please help....................what to do?

    • Susendeep Dutta
      July 13, 2012 at 10:43 am

      Tried login using mobile number? or using your username?

    July 12, 2012 at 9:18 am

    i keep getting banned form face book , when they ask for my phone number they say this is an invalid number , but it is my number for sure , and i keep having to open new accounts , but the same thing has happened 3 times now , help !!!!!

  79. maan innocent
    July 12, 2012 at 4:49 am

    Solved, Facebook Verify Account is Sending Code to My Old Phone Number. Please complete a security check Security checks help keep Facebook trustworthy and free of spam.Enter confirmation code A code was sent to your following number: 1********** Once you've received your confirmation code, please enter it below. This will help confirm your account ownership.

  80. Jinsar chandio
    July 11, 2012 at 6:58 am

    Ok i accept that i made mistake in using facebook but plz open my facebook account

  81. ankit
    July 10, 2012 at 9:25 am

    my account is locked i dont hav access to that particular system which it is asking for and the other way is to prove my identity through id card i hav sent them two id cards bt still there is no reply from facebook team. someone plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz help me

  82. Tara Mayeux Choate
    July 9, 2012 at 1:54 pm

    I deactivated my fb account a few months ago and created another one. I don't care about the second one. The first one I created is the one I want back. I created it in 2008 I think. My username was my old phone number so I no longer have access to it. I'm pretty sure I have the correct password. How can I reactivate that account? R there some security questions I can answer? I've tried to follow direction on the Internet but I've had no success. Your help would be greatly appreciated. ..thank u so much

  83. febyraj
    July 5, 2012 at 6:04 am

    alredy i deactivate my facebook account how to activate my account main problem is that i dont have my old mobile number they are sendind there confirmation code to that number what can i do?

  84. Pooja
    July 5, 2012 at 5:43 am

    I am also facing the same problem..Please someone help...

  85. suryakanta
    July 4, 2012 at 10:46 am

    kindly plzzzzz help us out as i am unable to access my facebook account from last three shows some stupid software downloaded and how can that be??????

  86. suryakanta
    July 4, 2012 at 10:45 am

    i am unable to access my facebook shows about some download software which does not allow to access,,,SECURE MY ACCOUNT,,,,this is what repeatedly it is showing ,,what should i do...pllzzzzzz help

  87. Jharna Giri
    July 2, 2012 at 9:24 am

    when i going to open my fb account,, then showing "Please complete a security check".... when i complete everything then nothing is showing,,,, plz tell me,, how can, i access my fb account

  88. Jharna Giri
    July 2, 2012 at 9:22 am

    when i gonig to open my fb account,,, then showing.."Please complete a security check" .... but after completing everything,, nothing showing,,,, plz tell me how can i access my fb account??

  89. msdebbie msedmonson boyd
    July 1, 2012 at 12:25 am

    I just want my facebook account back

  90. Amir
    June 29, 2012 at 6:30 pm

    I dont have a cell phone and my facebook is locked.,

  91. syedwaleedshahgilanee
    June 29, 2012 at 5:29 pm

    me want to chat in facebook.The chat is like to me .me want to show my id to some one in face book to introduce my id in the face book chat.bye.syedwaleed

  92. moaazabhugel
    June 28, 2012 at 4:51 pm

    i have an e-mail in facebook but each time i log in , it always give me some stupid questions and all.i just want to reset my password and get axcess to it thats all .thank you.

  93. keyvan mirhallaj
    June 24, 2012 at 10:53 am

    I've triedfor 3 days now to get into my facebook and i won't let me.

    I’ve changed my password. I’ve tried to answer new security questions, which are stupid because I can’t recognize every picture of someone. I don’t have a cell phone number. I sent them two IDs to prove it was me, gave them two names to show them it is me, still my Facebook is locked, yet others are sending me requests.

    Help me someone please!

  94. raya bartwal
    June 23, 2012 at 8:54 am

    some one has changed my face book password . i forgot the reset code , now how can i get my password

  95. sana
    June 22, 2012 at 11:07 am

    my facebook account are disable last 3 days.. i can acces my facebokk account, but my frnds not see my profile.. my profile picture are not fund also..
    my chat are disable i can see my frnds accounts, but my frnd cant see my profile..

    please help me

    • Tina
      June 23, 2012 at 11:57 am


      Do you know why it was disabled and have you tried to find a solution via the Facebook Help?

  96. naveen balagopal
    June 19, 2012 at 4:58 pm

    I was trying to log in throught a friend request on a different mail ID and entrede my face book , but it created a new account of the same ID and Password now i lost my real face book page . what shall i do to entre my actual face book

    • Susendeep Dutta
      June 20, 2012 at 10:01 am

      Try to access your account in another computer or in mobile phone.

  97. Larry khan
    June 19, 2012 at 12:22 pm

    Already answered questioner but stil cannot asses my acount facebook

  98. Muz
    June 8, 2012 at 6:43 am

    Tried to log in to Facebook, it told me password don't exist, then it asked me to add my email and name a friend n my user name.

    It then came up with some details are incorrect, is this the mail address, which was the one I typed in anyway. Now my account is disabled!! Could my account have been hacked or a facebook problem. Don't know if I can reactivate it :(

    • Tina
      June 13, 2012 at 8:09 am


      I wrote an article on how you can recover your account: //

      If the steps described in the article don't work, then I'm afraid I don't know any other solutions. In that case I would recommend asking a new question here, describing what you tried and how it failed.

  99. riotz
    June 7, 2012 at 2:05 am

    My account was deactivated and i am wanting to re activate it.. and i was wondering how to reactivate it without having to do the whole security code thing that it sends to your mobile phone. my mobile number has changed and now i can't access my account any ideas?

    • Tina
      June 13, 2012 at 8:07 am


      What was the last computer and browser you used to successfully log into your Facebook account? It may still be possible to log in via that route.

      If that is not an option, try to recover your account. I wrote an article explaining the steps you can take: //

      Good luck!

  100. teambio
    June 1, 2012 at 2:34 pm

    in order to regain access to your account Facebook needs to open a browser?..what do i do...

    • Susendeep Dutta
      June 3, 2012 at 6:15 am

      Without browser,you cannot access Facebook on computer.Open browser and clear browser history,cache etc and then try to load Facebook.If you're still unable to login via email id,then try using username or mobile number.

  101. jennifer g
    May 31, 2012 at 4:05 am

    Im having the same problem I tried EVERYTHING password friends codes Everything and I even send a report an no answer.....I have a number I got from my cell company ...I called an no response ....I really enter wanna lose my stuff on fb ...can some one PLEASE HELP!

    • ha14
      May 31, 2012 at 9:09 am

      if your famiily members are friends on your facebook, log into one on their account locate yourself and see if you can get details on your email and others.

  102. Sara
    May 30, 2012 at 2:32 pm

    hi my fb account was disabled 2 week a go i try to wrote to them several time this is them answer then i have broke the rules but im sure i didn't, the only thing i done was post my group link in other group nothing commercial ,they dont
    said to me my account was permanent disabled but i start to think i never i can get back there is any way to get back all my picture in there or my account??? i think is illegal them keep our picture and all our message can someone help me please
    thank u

    • Susendeep Dutta
      May 31, 2012 at 6:00 am
    • Kannon Y
      June 2, 2012 at 7:17 pm

      Recently, there are way too many people with deactivated Facebook accounts and no idea how this happened for this to be coincidence. Something like this is usually preceded by large scale "phishing" campaigns by scamsters.

      Phishing is when a scam artist sends an e-mail claiming that they're affiliated with the company in question (Facebook). They then ask you to log in through a link contained within the e-mail. After clicking on the link, you'll be directed to a website that looks like Facebook, but in reality isn't even remotely affiliated with them. They just want you to enter your user name and password. Typically, people are so shocked by the content of the e-mail, they're not really aware their password is being stolen.

      Ironically, this lead to your account getting deactivated, since the scammers then use your account to send out spam to your friends.

  103. Riya Biswas
    May 29, 2012 at 3:15 pm

    please open my profile whenever i open facebook the same default page is shown repeatedly

    • Susendeep Dutta
      May 31, 2012 at 5:50 am

      What default page?

      Try clearing your browser cache,history etc and scan your computer for viruses,malware.

  104. Marvin Brown
    May 28, 2012 at 12:14 pm

    why am i not receiving my facebook reset code on my mobile number that is on my facebook account?

  105. Monika
    May 22, 2012 at 10:34 am

    pLz someone help me.... I love my i.d and i have all my friends over their, i used to stuck to it for hours, i feeling so helpless

    • Susendeep Dutta
      May 23, 2012 at 6:05 am

      If you've answered all the security question correctly,then you need to wait for 24 hours as a security measure recommended by Facebook.Your account will be visible to your friends during this period.

  106. Monika
    May 22, 2012 at 10:31 am

    Hey I also have the same problem as vickie have, I want to regain access on my facebook account. Please help me. What I.d? Nothing is working.

  107. ali rocky
    May 19, 2012 at 9:24 pm

    i have a problem in my fb account ... when i logged in they want a code which they sent on my mobile but i cant get any code , how can i login normally again

    • Susendeep Dutta
      May 23, 2012 at 5:57 am

      Did login using your mobile number works successfully? Did you tried requesting for new code?

  108. gvantsa
    May 17, 2012 at 6:17 pm

    I’ve changed my phone number.
    How to login in my account because confirmation code is sent to the old number.

  109. afewerki negash
    May 11, 2012 at 1:52 pm

    i can't access my account with the new password

    • Susendeep Dutta
      May 20, 2012 at 5:36 am

      Try login through mobile number.

  110. afewerki negash
    May 11, 2012 at 1:50 pm

    i have chanched my password of my facebook a few days before but with the new password i can't access my account

  111. Arthur
    May 7, 2012 at 7:20 pm

    My facebook received a virus hack so I was made to create a new password.

    I then could not enter my facebook with my new password and since my email log in is no longer an accessible email account I couldn't receive emails from Facebook regarding access to my account.

    I then clicked 'Forgot your password' followed by 'No longer have access to these' under my email address on the log in page

    I followed the steps to reset my password, entered 3 security codes from friends to recover my account, then resetting my log in email to an accessible email address.

    I waited 24 hours to let the account activate. 8 days later I'm still stuck on the log in page as Facebook does not allow my new email to log in. Quoting that:

    'We're sorry. The email you used to start the account recovery process is already in use. Please restart the process with a new email address.' (see Image 1)

    I then started the process again with another email address I had, I got as far as 'Recovering your account through friends', and Facebook alerts me that:

    'Sorry, your account is temporarily unavailable.
    Please log in to from a computer and follow the instructions given.'

    I've tried cleaning my cookies and logging in from various computers/browsers with both my old email address and my new one and Facebook still declines entry, suggesting that a) my password is incorrect or b) there is no account created with this email log in.

    PLEASE HELP... i run a social media agency so i'm missing out on alot of online work!!!

    • Susendeep Dutta
      May 8, 2012 at 10:32 am

      You can try log in using your mobile number.More FAQs below -

    • KAY
      May 9, 2012 at 11:42 pm

      This same thing happened to me! I still have not gotten mine back its been gone for almost two weeks! please let me know if you get yours back and how you do it, because cause mine is still saying that my Facebook is temporarily unavailable and I have tried EVERYTHING.

      • Tina
        May 10, 2012 at 4:57 pm


        Have you tried everything described in this article: How To Recover Your Facebook Account When You Can No Longer Log In

        • Wendy
          May 18, 2012 at 8:10 am

          I have tried all of that and everything is working until the end and then it says email is not valid or I have used up my tries for the time. NOTHING works!

        • Tina
          May 18, 2012 at 6:57 pm


          This sounds like you have gone through the recovery process at least once. You need to wait at least 24 hours before access to your account will be restored. Give it 48 hours, then try again. Not sure what else to recommend.

        • Wendy
          May 19, 2012 at 2:20 pm

          Thanks Tina but I try every 24 hours with the same response. No help at all.

      • Wendy
        May 18, 2012 at 8:10 am

        This is the same for me too! So frustrating!

    • Wendy
      May 18, 2012 at 8:07 am

      I have the same problem and nothing is working! So frustrating!

      • Susendeep Dutta
        May 20, 2012 at 5:44 am

        Have you tried login using phone number.

    • Jeni
      September 25, 2014 at 11:37 am

      Did u gt accessd to ac? Plz help me coz im also facing da sametng, tnxz

  112. Hacker
    May 7, 2012 at 3:18 am

    i want to verify or get update via my mobile on my fb account.
    bt it was used for another account wich i've no further access.
    now i wanted to use that no. for my original fb account bt it doesn't work.
    the error show me that this no. is used to verify another account. try again.!!!!
    anyone has solution for it, vth full procedure.!!!!

  113. samkit
    May 6, 2012 at 3:07 pm

    how can i open my facebook account when my facebook account is lockd and it is open with me cell number

    • Susendeep Dutta
      May 20, 2012 at 5:51 am

      Login with your mobile number and reset your password and try login with your email address.

  114. joey diana pena
    May 5, 2012 at 10:10 am

    i have 2 accounts with the same email address but i cant open the other account anymore. how can i open that agaiiin? :(

    • Susendeep Dutta
      May 7, 2012 at 10:09 am

      It might be due to password issue.Try resetting the password.

    • deborah jones
      July 17, 2012 at 4:01 am

      i have the same quection as that gal i have 2 e/mails account one for e/mails the other ace book different password but i still cant; gain access to my face book account even tho they e/mail said could get back on

  115. Ryan Cross
    April 27, 2012 at 10:32 pm

    I have an account that the domain name for the email expired, and we lost it...stupid consultants... So now we need to re-access the account and we 1. Don't know the password 2. Have NO way of retrieving the password b/c we cannot access our domains email account b/c someone else owns it...

    Any ideas?!

    Thank you!!

    • Ryan Cross
      April 27, 2012 at 10:33 pm

      If you'd like to email me you can at!

    • Bruce Epper
      April 28, 2012 at 12:11 pm

      Sorry, you are SOL on that one. When a domain expires, the hosting company (I am assuming it was hosted) may hold on to your data for a few weeks before deleting it unless it is picked up by - in this case - another entity where they will delete all data before reassignment (including all associated web pages and email data and mailboxes). Basically, once the domain was purchased by someone else, the mailboxes themselves don't even exist.

      Now, if you had been able to grab the domain again before this other entity and proven that you were the previous holder of the domain, it may have been possible for you to regain access to the account and all associated data.

  116. fiza
    March 27, 2012 at 3:39 pm

    i had deleted my facebook a/c few months back. i want to access facebook wid d same a/c. wat should i do??? 

    • susendeep dutta
      April 28, 2012 at 3:07 pm

      You can try creating a new Facebook account with the same credentials that you deleted and see if it works for you.

  117. Leersings
    March 27, 2012 at 1:35 am

    My brother 's Facebook account and home page etc. now appears  when I sign in to what used to be my Facebook page. How can I change this back Facebook to my original setting  which show that it is my account and home page. profile etc. . 

  118. Shelia Bess
    February 29, 2012 at 4:49 am

    I'm in the same boat Vicki s in.Get this I can pull up my face book,( its Shelia Bess) really but it want except my password.Then I go to my yahoo, and I can't get in to that . Have you got an answer for me. PLEASE....  Shelia

    • Jay.0
      February 29, 2012 at 5:04 am

      You can reset your password here:

      Facebook will send you a reset link or code, using which you can reset your password.

      If you do not have password to your email, it can also be reset by using forget password  option.

      does that answers your question ?

      I suggest you to create a new account with a new email id,
      If you are seeing a message just like Mr Vicki did, which asks for government id and all.

      • Shelia Bess
        February 29, 2012 at 5:47 am

        No it just want let me use my password and then when I click on reset password it want let me get in to my yahoo acc. so I can. I have my family and friends on there. And I'm not sure where to go to get help from yahoo either. In other words I have to be able  to get in to cherokee_princess18 before I can maybe get my face book back .  Some one up there really doesn't like me

        • Jay.0
          February 29, 2012 at 6:21 am

          I just checked your account with herokee_princess44 is disabled.

          You have this account already, you need to open inbox of your email id to recover it:

          You can recover password of this account on  cherokee_princess18

      • Shelia Bess
        February 29, 2012 at 5:54 am

        It want let me use my other email add I have. I only have one yahoo email I can get in to now. cherokee_princess44 I can get in to cherokee_princess18 I can't, so will they send it to that on instead ? I can give them my phone no I can give them some of my family that is on face book or some friends what is it going to take?

        • Jay.0
          February 29, 2012 at 6:07 am

          I think we are making a simple thing complicated.

          when you reset facebook  password, it will send you an email to : cherokee_princess18

          You just have to open the inbox and click the link facebook will send to you.

          you just need to know the password of your email.

          If not you can recover the email password here :

          By clicking on I cannot access my account.
          and then forgot my password.
          then answer security questions or receive reset link on other email if you have added it aleady.

  119. Jay.0
    January 11, 2012 at 7:07 am

    Okay !

  120. degan
    January 10, 2012 at 2:08 pm

    only i need my to get my password lost how ican get my password

    • Jay.0
      January 10, 2012 at 2:25 pm

      You can reset your password, you cant get your password.

      1.Enter you email address (that you used for fb)o n this page.
      and click search
      2. Click send code option

      3.Open your email inbox, and click on the password reset link.

      Now you can enter new password and confirm it by entering again.

      • Vickiespencer86
        January 11, 2012 at 2:21 am

        jay, i have tried that it doesnt work im just giving up i tried to get g mail with no luck the dang red stuff keeps coming up about characters should i maybe try g mail under my maiden name i dont want to use that name for family reasons but i will this is such bull

        • Jay.0
          January 11, 2012 at 3:09 am

          So, you are having problems while signing up on gmail?
          It is totally up to your choice what name you are using.

          what is that red thing you are talking about?
          Does it says username not available, already taken by someone else ?

          or you can't enter correct captcha ? (text that you have to type, as it is)
          It is not a difficult thing, requires patience sometimes,

          Take help of someone you trust,if you cant do it by yourself.
          Tell them to set up a gmail account , and a facebook account (with that gmail id) for you.
          and send/tell you the passwords of both.
          which you can change later.

          It will not take much time of that person, any friend or relative will do it for you.

          You can give up or ask for more help.

  121. degan
    January 10, 2012 at 2:05 pm

    i for get my password acount how ican access my acount facebook
    please help me

    • susendeep dutta
      April 28, 2012 at 3:11 pm

      You can reset the password of your account and after regaining the control of your account,make sure that you set up security questions for your account which will he helpful if in case you forget the password in future.

      How to Reset Facebook Password -

  122. FIDELIS
    January 9, 2012 at 10:24 pm
    • Vickie
      January 9, 2012 at 11:32 pm

      thanks but i have tried all of them with no luck ive wrote the facebook team thing and to the diabled facebook team and its like they cant give me an honest answer and all the stuff that is in here to help you well it doesnt work and there is no spot on there to write someone to even find out if you are blocked this is so wrong i use to enjoy facebook with my grand children

    • Vickie
      January 9, 2012 at 11:36 pm

      well im about to give up ive restored everything changed my password i figure to many times gave them enouggh proof who i realy am and still no honest answer this is just so wrong my granddaughters are so upset als

      • Jay.0
        January 10, 2012 at 7:13 am

        well, Can you tell me what exactly happened to your account?
        reading your comments, I dont think there is much hope, but Still I want to know the details, why this happened, and what is the problem ?

        You can just set up a new account, and forget the old one unless someone is misusing it.

        • Vickie
          January 10, 2012 at 9:11 am

          ok jay im not sure i just turned the computer on went to facebook it wouldnt except my password so i changed it tried again got nothing so like crazy ive been trying everything on here that that they said to do so i got anrw addres last nite they wrote me back i again sent them proof of who i am a picture id with my birth date and things on it, and a legal id i got to have as another proof because i dont have a drivers licence havent had one sence my son was killed but i havent heard a word back from them i tried to open anoother account under my maiden name but have to use my old yahoo address cause i have no other address and it would not go i just hate losing everything i have established on facebook for my selef and my grand daughters i noticed heck over a month ago it had me down as moriva new york address and i tried like crazy to change it to carthage new york witrh no help so if some one from there is using my name and have done something wrong im geting the worse end of it i ask them several times to get in and change it for me because they have gotten into my account but i guess they havent and if i had any old accounts to please close them out and just keep this one open but who knows havent heard a word yet they are suspose to  help i miss my face book, and alsio if it is disabled then why when i did the f10 thing to recover everything i got a new messenger they let me add my friends list from facebook
           i give up

        • Jay.0
          January 10, 2012 at 11:29 am

          Ok uncle, summary of my answer :

          You can easily create a gmail account.
          click here :

          And use it to create a new facebook account if you can't recover the old one.
          sign up



          I read your comment, some points are still not clear,
          but as you said they asked for a proof.

          Check the image I attached with my comment.
          Is that what you saw on your profile? Then it a facebook bug which automatically disabled many accounts like this in 2010.

          I know, that you are upset because you can't access your old account and data...
          I also lost a lot of my imp data when my hard disk crashed and I could not recover it,
          But then I realized that I was not born with that data, I will create or gather those things once again.

          So do not give up, get a new account with a new email id, (I recommend gmail)

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