Why can’t I reformat my iPod Nano 5th gen?

Wing K. November 10, 2011
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I bought an iPod Nano 5th gen from someone. It’s not recognized on my computer. I left it on and the battery drained. Now, I can’t reformat it even though I’m sure it’s fully charged back up. What can I do?

  1. Wing K.
    November 18, 2011 at 9:16 pm

    The macbook doesn't even recognize it. Then when I try to charge it, it occasionally shows the apple but nothing happens despite any combination of buttons I push on it.

  2. Wing K.
    November 18, 2011 at 9:16 pm

    I have the most up to date version of iTunes on a macbook.

  3. Susendeep Dutta
    November 16, 2011 at 1:02 pm

    Open iTunes and connect your iPod to PC.If iTunes says that "The iTunes can’t recognize your iPod software, you have to restore it.” then restore it.It may take time to download the firmware of iPod depending upon your internet connection.If it fails try one more time.It's usually a case of hit and miss.

  4. Wing K.
    November 16, 2011 at 2:20 am

    Yes I have, doesn't work at all.

    November 11, 2011 at 6:30 am

    Hello, have you tried the troubleshooting assistant?