We may have used the wrong MS office product key when moving to a new laptop. Now MS office on my daughter’s laptop won’t run on the network. How can I recover the key from each install so we can reinstall the correct one? We have a three install license for MS Office 2004.
If you can open one of the programs, say Word, go to the Word menu, about Word, and the product ID should be there.
Product ID is different than Product Key, however.
Under the circumstances I'd say your best bet is to simply uninstall and reinstall the program with proper key. I may not be understanding your problem, however, so let me know.