Last Friday after I had not been on facebook for about an hour I tried to go on through the app on my phone and a message popped up saying that there was a problem and that they needed to open a browser. I clicked OK and I was redirected to a security check and told to enter a code that was sent via text message to a cell phone number that I no longer have access to.
I haven’t had that number for about 7 months or more, never had a problem with this before and I always use my phone for Facebook. I have tried changing my password and was asked to wait 24hrs twice, only to be sent to the same page again. I even had the code sent to a new email, still the same thing happened.
I have filed report after report and their only reponse was for me to send them ID to identify me as the account holder which I have and I haven’t heard a word from them. I have answered my security question successfuly I’ve done everything I can think of. Does anyone have any advice?