Why can I not open hyperlinks in Outlook and Excel in Windows 7 Ultimate?

Vimlesh Saini January 2, 2011

I am facing a problem in Windows 7 Ultimate. Whenever I click hyperlinks in Excel or Outlook it displays a message that “operation has been cancelled due to effect in this computer.” Can you please help me? How can I enable hyperlinks in Windows 7 Ultimate?

  1. Aibek
    January 10, 2011 at 8:02 am

    Hi Vimlesh,

    Did you manage to fix the problem using suggestions above? Please lets us know.


  2. Ryan Dube
    January 3, 2011 at 5:13 pm

    I think what Ha14 suggested should work, otherwise if not try repairing the registry (I suspect that's probably your problem).

    Use the files located at the bottom of this article under "registry fix"


    Good luck!

  3. Anonymous
    January 3, 2011 at 11:12 am


    Reregister Windows DLL Files

    1. Close all open programs.

    2. Click the Start button.

    3. Select the Run… command. Vista users can type “run” in the Start Search textbox.

    4. In the Open: textbox, type regsvr32 followed by a space and the file name.
    regsvr32 Shdocvw.dl
    Click the OK button

    Repeat the procedure for the other DLL files.

    regsvr32 Shdocvw.dll (Some system use Shdoc401.dll instead)
    regsvr32 Oleaut32.dll
    regsvr32 Actxprxy.dll
    regsvr32 Mshtml.dll
    regsvr32 Urlmon.dll
    regsvr32 Shell32.dll
    5. test to see if your Outlook hyperlink problem has been resolved.



    • Paulius
      February 13, 2012 at 8:28 am

      Worked for me. Using Windows XP Pro x86 Chrome "17.0.963.46 m" and hyperlinks in Excel 2007 didn't work. Tried ha14 suggestion, received an error on line regsvr32 Mshtml.dll, but works anyway. Thanks!

      • Anonymous
        February 13, 2012 at 9:14 am

        thanks for your reply, glad the problem was solved for you.

  4. Mike
    January 2, 2011 at 7:06 pm

    Sounds like two possible sources of the problem
    - the default Browser is not set properly (or the setting is damaged)
    - security restrictions within Office

    Please try setting your default browser:
    Startmenu > Default Programs
    (if the entry isn't there just search for it through the search box)

    If you have multiple browser installed e.g. Internet Explorer and Firefox then try setting the other as default, apply and then set your preferred browser as default again.

    Please report back whether it helped or not.

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