Why does Office on my new Windows 7 laptop need a product key?

Sweety Cat November 8, 2011

I bought a new laptop with Windows 7. Office 2007 is already installed. When I try to open it, it says I need to enter my product key, but otherwise opens with limited functionality. I don’t have a key. What can I do?

    November 9, 2011 at 8:30 am

    Hello, the reason that your office installation asks you for a license key is because most of the office package installed in a new system are only a trial for a limited number of uses.  In order for you to get the full office package you need to buy a license and/or uninstall it when the trial is over.  Check your documentation and the specifications for the laptop and it should say that you have the office trial....not a full version.  The only times I have seen a full office version is when the client ask for it to be installed when computer is bought.  To get the Microsoft answer you can visit the following link:


    Now, if you laptop came with a full version of office installed, you can do as the other commenter said and there should be a license key somewhere in the documentation.

    • Aibek
      November 12, 2011 at 11:20 am

      exactly! In the last 3 years i bought two laptops and both came with a trial version of the Office and few other triel programs like Norton Security. I usually instantly uninstall them and get free alternatives that you can check out our Best Windows Software page.


  2. Jay
    November 9, 2011 at 2:14 am

    pre-installed key can be somewhere on the laptop, check below the battery, check any stickers.or

    use a key finder.


  3. Ryan Dube
    November 9, 2011 at 12:59 am

    I believe that new laptops are typically shipped with the product code for the software inside the paperwork that comes with the computer. I would search through the paperwork and look for the Microsoft license document for the Office software. If you can't find it, I highly suggest you contact the manufacturer, or the retailer where you bought the PC. If it was advertised as coming with Office, you sure should get the license.