Why won’t some MakeUseOf guides save in My Documents?

George D. Snow August 1, 2011

Why won’t certain MakeUseOf guides save in My Documents? I use My Documents as a library for reference and I save the guides as such.

  1. James Bruce
    August 2, 2011 at 6:42 am

    Hi George - if you're using the "enter a password to download widget" thing to get the guide, it will automatically be pushed to your computer without right clicking to do save-as. In fact, you can't do the save-as thing with it, so that explains the problems you are having. Just let it download normally, open the location where your default downloads go, and move it to your documents folder if you want it there. Also, switch to a better browser please - all bets are usually off once someone says they use internet explorer. Managing your downloads in Chrome is a lot easier. 

    We are constantly looking at different ways to allow subscribers and loyal readers to download guides without being a burden to them, unfortunately some solutions just dont work for everyone. Your issue is noted though, thank you!

  2. jhpot
    August 1, 2011 at 10:36 pm

    This is highly unusual. Can you download the file to anywhere but the My Documents library? There's nothing special about our files; they are just PDF documents. I've saved them to My Documents on Windows before...

    • Snow_george
      August 2, 2011 at 3:46 am

      No, certain manuals won't be saved with the Save As command!  I tried to savbe it on the desktop as Mr. Fabish suggested and it would save - it kept saying I had a page error.  The title for the save as note said makeuseof manuals and wouldn't name the individual guide name!  Could this possible be an Internet Explorer bug?  I appreciate any help and I really like your guides and manuals - I'm not a real technical person as far as pc's go and they help!  Thank You!  

  3. Jeffery Fabish
    August 1, 2011 at 9:20 pm

    Because you're using Windows (:

    Have you tried saving it to the desktop, then copying & pasting it to My Documents?

    • George D. Snow
      August 2, 2011 at 3:32 am

      I get a web page error - cannot save web page!  Also, the save as command won't use the manual name in the save as title!  I'm not knowledgeable enough to understand these page error warnings on Internet Explorer.  Any help would be appreciated!  I did try your suggestion and it didn't work - it did the same thing in the desktop!

      • Jeffery Fabish
        August 2, 2011 at 7:16 am

        Hi George,

        It seems that Internet Explorer is confused about whether to display the PDF in-browser or whether to save to your disk, so it displays the webpage. 

        Solution 1: Run Internet Explorer as Administrator.

        It seems if you run Internet Explorer with root privileges it will run fine. To run Internet Explorer as administrator go to start -> All programs -> Right click on: Internet Explorer and chose "run as administrator". This should be considered a temporary fix only, as running any application (much more for Internet Explorer) with full permissions is a serious security risk. If running Internet Explorer as administrator works for you, consider updating IE through Windows Update.

        Solution 2: Try an in-browser PDF viewer

        Download & Install Foxit Reader and restart. Then you should be able to at least view the PDF in browser, and then you can manually save it while it's open.

        Foxit PDF Reader:

        Any PDF viewer really should be fine, but if you chose another (and it fails) please post here which one you used. You may need to uninstall Adobe Reader as the two may conflict. 

        Solution 3: Use a download manager || Find another browser

        Hopefully the issue has been fixed by now, but if it isn't you may want to ditch I.E and find another browser. A download manager is a desktop application which will directly download files for you (reply to this with which guides you want and I'll provide you with the direct link). Some download managers include Speedbit Download Manager and Internet Download Manager (trial only?)

        Speedbit Video Downloader: http://www.speedbit.com/downloads/
        Internet Download Manager: http://www.internetdownloadmanager.com/

        If you're interested in another browser try Mozilla Firefox, Google Chrome or Opera. All of which are modern and work very well.

        Firefox: http://www.mozilla.com/en-US/firefox/new/Chrome: http://www.google.com/chrome/
        Opera: http://www.opera.com/

        • James Bruce
          August 2, 2011 at 10:10 am

          just so you know, solution 2 wont work. The way we have downloads set up is by adjusting the header of the pdf to an octet stream instead, so the browser doesnt know it is a pdf, essentially, and therefore any plugins for displaying it wont kick in. 

          Dumb way of doing, I know, I have tried to make changes there but unfortunately we have *even more* complaints when they are sent as actual pdf files instead of pure data. Grrr.

        • Jeffery Fabish
          August 2, 2011 at 3:46 pm

          I see, I removed it. 

          It's not necessarily dumb, just more labor intensive. If you hyperlink directly to the file and the user has a browser compatible PDF viewer it will show the file directly, else it downloads it. 

        • Aibek
          August 3, 2011 at 7:20 am

          Actually, the mainreason we decided o go that way because there were just too many complaints from users saying that they get a blank page when trying to download the file. Only few bother to wait 10 sec for file to finish downloading.


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