Why can I no longer log into my new laptop?

Steve January 6, 2012
Pinterest Stumbleupon Whatsapp

All of a sudden this morning I cannot sign on to my brand new Acer laptop. I know I’m inputting the correct password, but I keep getting the message that username or password is incorrect.

  1. Anonymous
    January 7, 2012 at 9:04 am

    try to reset the cmoc battery, if things dont go the right way then perhaps you have to reset the password with bootable cd.

  2. Sonny Bass
    January 7, 2012 at 12:14 am

    You have probably checked if cap lock was on,but if your laptop doesn't have a separate number pad you also need to check if number lock is on.