Why can I no longer find my webcam through the start menu in Windows 7?

debbie January 9, 2012

My laptop recently stopped working, so my dad’s mate wiped my memory. The only problem is, If I pull up the start menu and type in webcam, it can’t find it, but it works fine on things like MSN, Facebook etc. I can’t figure out why I can’t recover it on the actual laptop.

  1. hi
    August 25, 2012 at 7:01 pm

    Hello,fideils will you help me to? I have a laptop that has a webcam but i dont know how to install it

  2. Unknown
    July 23, 2012 at 9:15 pm

    Hi Fedelis , I Have An Toshiba Windows 7,Laptop.. I Cant Seem To Find My Built In Web Camera Application.. Ive Tried Alot To Get It Back.. Just Because I Havent Been On That Certain Application Is The Reason Y It Has Dissapeared .. Is There A Possibility That My Web Camera Application Could Have Been Deleted?

    • susendeep dutta
      July 24, 2012 at 2:26 pm

      If any other person didn't have any sort of access to your laptop and if your laptop didn't got affected by and you didn't uninstalled it,then you can find the application by searching it in start menu.Just click on the start button and type the name of your webcam application,and you'll see related suggestions or your application.

  3. Daniel James Winters
    July 22, 2012 at 3:16 am

    hi their my windows 7 laptop webcam is not working i kind of download ManyCam end i went to the cameras to see other cam when i pass one of them something come up on the screen. end it say with a Big RED X manycam can't connect to your webcam for some reason. Please check to see if your webcam is currently in use by another application and exit that application. i child to find the other website that i put the webcam but i don't remember were i last putter. i need help so i kind pug in my webcam on skype to talk with my girlfriend.

    thank you

    • ha14
      July 24, 2012 at 1:46 pm

      set manycam as your skype's camera source.
      Step 1, Select your video device in Skype:
      Tools -> Options -> General (tab) -> Video Settings (tab)
      Step 2, If this wont work, get to manycam to enable skype video. Find the Manycam's Settings. Check the option to enable Skype Video. If it's checked, Uncheck it. Restart Manycam. And check it again.

      unstall all the USB ports in Device Manager, reboot, and let Windows reinstall them.

      Dell XPS M1530 Laptop Web Cam Not Working in Windows 7 64 bit - "Web cam in use by another program" error
      although is for another hardware you can try it if you wish, but first do a system restore point to revert back to earlier state if necessary.

  4. TWIST
    July 15, 2012 at 4:08 am

    Hi, I have the HP mini 110-3130NR but I've recently had it repaired due to viruses.All of my factory settings have been deleted and now i'm operating under windows 7 ultimate? in the device manager i can see the hp webcam but i cannot access it without getting on a website that automatically pulls it up.What do i need to do? Please help!

  5. Gaelle
    July 9, 2012 at 12:52 pm

    Hello, i have a Dell n5010 and i've been reformatting my laptop and i can't find the camera in the start menu. Can you send me the link to download dell central driver on the dell website?

  6. fridely
    June 23, 2012 at 4:09 am

    i cannot access anymore my built in webcam of my neo basic 3230 mini. it says that no webcam is found in my system. i cant even find a driver for it and its not available in screen start up. how can i resolve this problem

  7. joreen
    June 6, 2012 at 7:57 pm

    hi, i have a sony vaio VGN-CR353 and my webcam isn't working (skype). the system says it is usable and in working condition but arcsoft and skype says can't start video. my system is windows 7 enterprise 32-bit. please help.

  8. elius
    June 2, 2012 at 3:44 pm

    Dear sir,
    I have fujitsu lifebook L series, I do not what happen to my web cam ( integrated built in ) can not use for so long. My labtop operation system is window 7
    I can not even use in skyp, yahoo mesanger and so on.
    I have already installed cyberlink web cam software, as well as fujitsu driver software like usb webcam sonic.. but still can not use web cam
    I am worry it might be hardware problem inside.
    but I am sure, I did use before my webcam, when I bought it and use for few months.
    Could you help me to find a solution for me
    thanks in advance

  9. Amy McFarlane
    May 19, 2012 at 12:29 pm

    my laptop got wiped and i can no longer find my my web cam on my computer do i have to install it again ?

    • ha14
      May 19, 2012 at 7:38 pm

      You have to install the software and the driver to regain your web cam.

      May 20, 2012 at 4:20 pm

      Hello, I am afraid you have to download and install the camera software. Your best bet is by visiting the laptop's manufacturer site and download the appropriate software for you laptop according to model and operating system.

    • Kannon Y
      May 20, 2012 at 5:08 pm

      There are a number of automatic driver detection and installation programs that make finding such things far easier, although first try obtaining the required driver directly from the manufacturer's website. If you can't then try an alternative method.


      At the bottom of the ghacks article, there's a list of a variety of different driver identification and installation software. Feel free to examine them.

      Driver Easy is probably the easiest to use however. It can be downloaded here:


      I would advise using DE only for the missing device drivers. Almost all of the time it works for driver updates, but every once and a while it can accidentally install the wrong driver and cause the computer to crash. Good luck!

  10. Rohan
    January 11, 2012 at 9:47 am

    install the webcam software or go to windows movie maker > webcam video

  11. Anonymous
    January 10, 2012 at 10:21 am

    find your webcam folder then drag and drop the icon to windows start menu

  12. Jay.0
    January 10, 2012 at 3:18 am

    Check your program files,
    if you do not find any folder of the webcam software you were using, you will have to install it.

    Open my computer, and check if you can see your webcam.

    January 10, 2012 at 12:40 am

    Hello when you say wiped memory, are you referring to reformatting/ repairing your system?  If that is what you meant, probably the webcam software is not installed.  The reason it works with msn and other web based programs could be because driver for it is installed.  You would have to visit laptop's manufacturer site and download the webcam software.  When you visit site, look for support/drivers section and type your model and operating system.  Check under drivers or program downloads available for your system.  Download webcam softare and install it.  Hopefully that helps.  If that is not what you meant or it doesn't work, let us know. 

    • Nini
      March 29, 2012 at 8:11 pm

      Fidelis please can you help? I have HP with built-in webcam. But I can't access web cam there's no icon on my start menu and in my programs. I go to device manager and there it is and it says the device runs properly, I even updated it and it starts when I open skype. But I want to access when not on skype but where to click to start it? Can't find! Please any tips?

      • FIDELIS
        March 29, 2012 at 9:58 pm

         Hello, usually the webcam starts at startup of computer.  That is the case with HP.  You might want to start checking under any HP headings under all programs.  If it is not there, you might have to install the software interface for it.  If you let me know your model and operating system, I could find it out for you.

        • Nini
          March 30, 2012 at 7:28 am

          thank you so much for your time!! no there's no hp heading in all programs. I've got Probook 4310s 

        • FIDELIS
          April 3, 2012 at 11:20 pm

           Hello, what is your operating system?  The following link will take you to HP support and drivers for you model.  Make sure to download the software that match your operating system.  Click your operating system and look under the section Softawre - Multimedia:


        • Nini
          April 4, 2012 at 1:27 am

          Disaster :) I don't even know what operating system is.

        • Cia
          April 4, 2012 at 3:58 am

          Hi FIDELIS, could u help me too? I have a Lenovo Y470 and after my school configure my laptop ytd, i can't find my webcam application. I search under device manager and its working properly but I can't find it anywhere!

        • FIDELIS
          April 5, 2012 at 3:08 am

           Hello there, easiest way to find out your operating system version is to do the following:

          -- click on start'
          -- click on run
          -- type winver.exe
          -- make a note

          VISTA/WINDOWS 7:
          -- click on start
          -- in search box type winver.exe

          There are other ways to find out.  Try that first and let me know the results.

        • Anonymous
          May 31, 2012 at 2:18 pm

          All of the info for this comment box was great! FIDELIS, you are awesome! I got my camera installed, and Nini had all of the same questions as me.

        • FIDELIS
          June 3, 2012 at 7:40 pm

          Hello, I am glad your issue is fixed.

        • angel
          May 31, 2012 at 2:28 pm

          hi.. pls help me out fidelis.. my i have neo basic b3230.and i cant seem to find a built in webcam driver for it.. i upgrade to windows 7 pro and i cant find my webcam anymore. pls help.

        • Susendeep Dutta
          June 3, 2012 at 6:00 am

          Firstly,did you tried the methods mentioned by Fidelis? if it didn't worked then visit the manufacturer's site and check for drivers.

          Click on the link below to get drivers -


        • FIDELIS
          June 3, 2012 at 8:05 pm

          Hello, after looking for neo basic manufacturers, I found the following site:


          After going into driver downloads, I found your model and the following is the link:


          There does not seem to be a driver/software for webcam available there. I highly doubt this company has any drivers for windows 7 pro for your model because it comes with the basic windows 7.

          When you installed windows 7 pro, did the installation found any drivers for webcam? It usually finds a generic driver for it. You would have to find the model and manufactuer for your webcam and try to find it online. While I do not use them, you could try driver finders software like the following:


          Here is also this link, where it shows you a different more complex way of finding drivers and gives you links:



          Let me know how it goes.

        • FIDELIS
          June 3, 2012 at 8:44 pm

          Hello, I found the link for manufacturer of your laptop. It is the following:


          The following are the drivers available for your model. There does not seem to be any driver/software for webcam.


          If you find the webcam's manufacturer by following the steps described in the next link, you can probably find a driver for your webcam if available:


          You can also try driver finder software like the one below. There are several software doing this. Personally, I do not use any of them but if you have no other choice you could try. Maybe it works for you:


        • Sii
          June 4, 2012 at 9:10 am

          Your posting of April 3,2012 has made me reinstall my webacm after windows 7 was installed on my laptop.Thanks a lot boss.

    • Barb
      July 31, 2012 at 3:46 am

      HELP PLEEEEEEAASEE!!! I have a HP Pavilion dv6500, I upgraded to windows 7 home edition and my built in camera was working fine until
      A few days ago it just kind of died or something and I can't find it anymore in device manager... I did find an unknown device which I'm pretty sure is it. How can I fix my webcam? Or of I can't, can I add an external cam to my laptop? Thank you bunches!!!

    • Jessica
      August 24, 2012 at 2:41 am

      Hi, I can't find acer crystal eye webcam icon on my start menu anymore, so i can't take pictures because i don't kno where to find the webcam, but when I visit device manager the webcam is working properly and the driver is up-to-date, plz help!

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