How can I get my laser jet printer to work with Windows 7?

Genevieve Free April 5, 2012

Windows 7. I can print to my HP P2015D but my computer won’t recognize my HP 5600 Laser Jet. A computer with XP has no problems.

What can I do to make Windows 7 compatible with the laser jet?

    April 6, 2012 at 10:58 pm

    Hello, I think there are two possible options for this.  One, try running the installation in compatibility view, and the other is to run the installation as administrator.   

    • Gfree007
      April 11, 2012 at 3:09 am

      Thanks for your solution but I think I goofed it should be hp 5600 inkjet not laser.  

      • FIDELIS
        April 13, 2012 at 10:09 pm

         Hello, the solution should still apply.  Let us know how it goes.

  2. ha14
    April 6, 2012 at 8:13 pm

    remove all HP related software from your system.

    1) Open your device manager to remove the printer and drivers.
    2) Make sure the printer is NOT connected to your system
    3)On driver file right click Run the program as administrator and install
    4) Connect your printer to the USB port

    1) Right Click the .EXE driver and to Run the TROUBLESHOOT COMPATIBILITY tool - select TROUBLESHOOT COMPATIBILITY
    Select the Compatibility tab -> "Run the program..."
    2. Select Windows Vista or XP, and click OK

    After choosing to run the Troubleshoot Compatibility tool - if Windows finds a possible solution it will respond with "TRY WINDOWS RECOMMENDED SETTINGS" and "CUSTOMIZE SETTINGS" . Choose Try Windows Recommended Settings to use the driver setting Windows suggest.

  3. Suhel
    April 6, 2012 at 3:45 am