Why won’t my iPod show up in Windows 7?

Annaliza Sapico March 23, 2012

I was trying to transfer my music from my iPod to my laptop which is running Windows 7. When I went to go look at the files, it listed my iPod only as a external hard drive disk and not as “my iPod”. I have tried everything, and it won’t show up. It works fine on my desktop that is running Windows XP. How do I get it to show up in Windows 7 as “my iPod”?

  1. Lizz
    April 18, 2012 at 10:44 am

    how did you get your iPod to transfer songs from Windows XP?
    My iPod doesn't even show up when i try going to my computer or desktop, it only shows the camera device of it and not the rest...

    • Annaliza Sapico
      April 19, 2012 at 3:11 pm

      On Windows XP, my iPod showed in "my computer" and I was able to transfer the music from my iPod to a music folder on my hard drive, and then from there load it into iTunes with no issue.  It was a timely process but worked for me

      • tierney
        June 13, 2012 at 4:42 am

        annaliza, how did you get the files from the computer back into itunes?

  2. ha14
    March 23, 2012 at 7:54 am

    in itunes, scroll down and see the status check enable disk use and manually  manage music and video

    iPod: Appears in Windows but not in iTunes

    How to fix your ipod if it isn't showing up on itunes

    • Annaliza Sapico
      April 19, 2012 at 3:08 pm

      I tried the apple support page when I originally had the issue, and it didn't help at all.  It still didn't give me the information that i was looking for.  Thank you though!

      • ha14
        April 19, 2012 at 3:58 pm

        iPod not recognized in 'My Computer' and in iTunes for Windows

        iPod not appearing in iTunes

        Quit iTunes then Plug in the iPod see if it recognized?

        1- Go to Control Panel
        2- Open "System"
        3- Click "Hardware" tab and click "Device Manager"
        4- Find and maximize "Universal Serial Bus controllers"
        5- Right click "Apple Mobile Device USB Driver". Click "Uninstall" (If it's not installed, get it with Itunes.)
        6-reboot and replug ipod

        if still do not work uninstall itunes and all related components
        reboot reinstall iTunes and replug ipod

        • Annaliza Sapico
          April 19, 2012 at 5:16 pm

          thanks for all that info.  I will definitely give that a go and see if i can get it to work from there. 

        • Eli
          April 24, 2012 at 12:14 am

          solved all of my problems right when i was about to have a conniption lol.

  3. Carpenter__RichardCarpenter
    March 23, 2012 at 2:05 am

    Is it showing in iTunes at all? Do you store regular files on the iPod (use it as a usb thumb drive)?

    I would almost uninstall iTunes, then reinstall iTunes and try it again and see what happens.

    • Annaliza Sapico
      April 19, 2012 at 3:07 pm

      It shows up in iTunes.  But it only shows in windows explorer as a Camera.  I don't use the iPod for anything else.  Just music.

      I will probably uninstall it and see how it goes.


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