Why is my iPhone 4 stuck in sleep mode?

Devin January 1, 2012
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I can hear sounds from it, but it is stuck as a black screen. Anyone please help me!

  1. Mike
    January 2, 2012 at 2:17 am

    Try restarting it by pressing and holding the Sleep/Wake and Home button for at least 10 seconds.

    Try restoring it via iTunes

    If neither solves this problem and the screen stays black I would say the internal connector is lose or some other hardware damage - consult an Apple Authorized Service Provider or Reseller.