Why has my iPad stopped receiving emails?

Alison October 18, 2014

My iPad has stopped recieving emails. The circle thing in the top left hand corner just keeps going round and round.

  1. greanfz
    October 20, 2014 at 3:26 am

    First, check your internet connection
    Then, check if the mailbox is full

  2. ha14
    October 19, 2014 at 4:57 am

    Get help with Mail on iPhone, iPad, and iPod touch

  3. Jan F.
    October 19, 2014 at 1:59 am

    I forgot, check your iPads storage. If there is not enough free space left it will also refuse to download further emails.

  4. Jan F.
    October 19, 2014 at 1:59 am

    Have you tried restarting your iPad?
    Press and hold the Sleep/wake button until the slide to power off appears.
    Power your device off and then on again.

    Check the email accounts configuration
    Settings > Mail, Contacts Calendars and tap the account name following by tapping your email address, double check the settings and passwords.

    If it is a POP account make sure no other device is retrieving emails at the same time as the POP protocol will usually lock the mailbox allowing only 1 simultaneous connection.

    If you continue having problems note down the last email in your Inbox, log into webmail and try moving the next email to another folder. In rare cases an email can be corrupt in a way where a device or client is having problems downloading it.