How can I install my printer if the printer spoolers are not running on Windows?

Fernando Faria September 29, 2011

I’ve got a printer Brother DCP-375CW, but can’t install it due to the printer spoolers not running! Microsoft has no solution for the problem. Incredible. Who can help me please.

    October 1, 2011 at 5:56 am

    Hello, was there another printer installed before this one?  You might be getting this error because of old drivers from previous printers still on the system.  Make sure to uninstall any drivers from previous printers and from the installation that is giving you any errors.  Make sure to also follow the instructions from previous posters about making sure your printer spooler is set to automatic/start and also that all dependencies are running.  After uninstalling old drivers, restart your system and see if you can install the drivers for your printer.

    It would be useful if you could tell us what your operating system is so that we can give you an answer suitable for it.  If the possible solutions mentioned before/above do not work, you can try the next one that has worked for me in the past.  This applies to printers connected by using usb cables: 

    -- Navigate to the following folders:



    -- delete the contents of both folders (not the folders)
    -- disconnect your printer for a few seconds
    -- connect printer back
    -- install your printer software

  2. Anonymous
    September 30, 2011 at 2:09 pm

    The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

    Start > Run > cmd and type "net stop spooler" after that "net start spooler" or start > run > service.msc and restart it over the GUI.

    You can start the Print Spooler using the following procedure:
    1) In the Administrative Tools folder (click Start, then Control Panel, then System and Maintenance and then Administrative Tools), open the Services snap-in.
    2) Locate the Print Spooler service in the list of services and confirm that the status is Started. If it is not, select the service and on the Action menu, click Start.

    This can happen if Print Spooler needs other services, and these services are not running. To resolve this issue, use the following procedure:
    1) In Services, right-click Print Spooler and then click Properties.
    2) Click the Dependencies tab. The first box lists all of the system services that must be running for Print Spooler to start. These are the dependencies.
    3) Make a note of each service, click OK and then start each service upon which Print Spooler is dependent, if the service is not already started. If a service was not started, right-click it, click Properties and then confirm that the Startup type is Automatic.

  3. Huriyobolavo
    September 30, 2011 at 8:17 am

    which version ?

  4. Huriyobolavo
    September 30, 2011 at 8:16 am

    Windows xp/vista/7 ??

    • Rich Varsay
      July 5, 2012 at 9:03 am

      Type "Administrative Tools" and click on the result in Win7. Double-click the "Services" option in this panel. Go through the services list to find "Print Spooler." Double-click "Print Spooler" to launch the Properties menu.

      Now Change "Startup Type" to "Automatic" on the drop-down menu if it is not already selected. Click the "Start" button if it is not grayed out. Click "OK" Windows starts up the Print Spooler service and your printer is to accept data once again.

      If looking for more printer related help visit us at

  5. Jeff Fabish
    September 30, 2011 at 6:01 am

    Go to start -> run/search and type "services.msc" without quotes. Find the service named "Print Spooler". Right click on the service and chose "properties". When the properties dialog appears, in "startup type" select "automatic" and under "service status" select "start", then press "apply" and it should be fixed.

    • ruwan
      January 10, 2012 at 8:48 am

      That's basic my dear if u can teach us more than that....

      • Jeff Fabish
        January 10, 2012 at 9:12 am

        That will enable Print Spooler, no doubt. Do you have a different issue?

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