I am using HP 4110 series printer-scanner-photocopier-fax, whereby my scanner installation as well as fax installation are not functioning from the software CD.
were you able to find a working driver on the HP website?
Chances are the CD software is outdated. I had a similar issue with an HP all-in-one printer (wireless) whereby it just would not communicate. While pearl diving into HP's website for drivers there was an update for all-in-one that when downloaded and executed completely made the printer functional for scanning, printing and fax. Hope this helps.