How to remove the malware program “Nation Zoom Browser Protection”?

Piyush A December 10, 2013

I accidently installed malware named “Nation Zoom Browser Protector” and now when I try to uninstall it in control panel, it shows that you don’t have enough rights to do that and to contact the System Administrator.

Please provide me with the optimal solution.

  1. Dalsan M
    December 11, 2013 at 4:13 pm

    I would like to mention that if possible, disconnect from the network/internet and start your computer in safe mode when trying to remove this, and really any other malware infection. If this does not help, you may need to boot from a live CD/USB drive in order to remove the malware. This is because the malware may be residing in your system files location and may not be able to be removed, ended, or modified while running.

    Try using a rescue CD by Kaspersky, Avira, or virtually any other antivirus rescue cd that you can download and burn to CD or USB drive. Otherwise, Ultimate Boot CD or Hiren's Boot CD would be a good choice as there are many tools that can be used to fix infections and many other issues.

    After removing the infection and any remnants, I would download, install, and use Windows Repair (All-in-One) to fix any other issues with Windows that the infection may have caused.

    Ultimate Boot CD:
    Hiren's Boot CD:
    Windows Repair (All-in-One):

  2. Hovsep A
    December 10, 2013 at 8:35 pm

    Remove “Nation Zoom” hijack (Virus Removal Guide)

    1) find out Nation Zoom Browser Protector exe on your windows 8.1
    2) right click on it and choose properties
    3) Click On security tab the Click On edit
    4) switch all to deny
    5) Reboot
    6) Try to uninstall or delete that folder

    • Piyush A
      December 11, 2013 at 6:57 am

      thank you Hovsep A but i couldn't find the exe file in my system and everything is still there as they were, the extensionin browser and the installed program. please tell me an alternate solution

    • Hovsep A
      December 11, 2013 at 9:54 am

      perhaps it is hidden, show hidden files, folders and drives
      1) go to control panel
      2) select folder options
      3) click on view tab
      4) check the radio button before “Show hidden files, folders, and drives. uncheck the option “Hide Protected Operating System Files (Recommended). click “Apply”. Browser Hijacker Removal Guide