How do I import a .pst file into Outlook for Mac 2011?

John Park December 14, 2012

Recently when I was trying to import a .pst file into Outlook for Mac 2011, I received an error message that states “Outlook has encountered a problem and needs to close”. What should I do to overcome from such circumstances?


  1. Russell Smith
    February 27, 2013 at 3:07 am

    Hi John Park,
    To import .pst file in Outlook 2011, you should follow the steps :

    1 - Open the application
    2 - From Outlook, Click on File ? Import
    3 - Import box appears then select Outlook Data File (.pst or .olm) option
    4 – Click for next step
    5 – Now select the file type to import
    6 – Select required file
    7 – Now finish the process with click on 'Done'

    For better understanding with OLM file recovery, you can find a helpful resource at :

    Regards :
    Russell Smith

  2. ha14
    December 15, 2012 at 9:37 pm

    import a .pst file into a new empty Outlook Identity
    see if it works

    In the test Identity, you can export under File - Export as .olm file. This can be imported safely into your Identity. see if it works

  3. Thehunting Lion
    December 14, 2012 at 6:29 am
    • Thehunting Lion
      December 14, 2012 at 6:30 am

      let us know if problem in nt solved yet after going through this.

  4. Jim Chambers
    December 14, 2012 at 4:57 am

    Is your Office 2011 for Mac up to date? If not, updates are available here -
    Have you installed Adobe Reader XI to get PDF extension for Office?

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