How can I save a Seagate GoFlex 1 Tera with clicking sounds?

Joufman Rodriguez June 15, 2013

My Seagate GoFlex 1 Tera fell on the floor. When I tried to open it in computer it has clicking sounds about ten times, then will stop with no green light. It is also not recognized.

What might be the best possibility to solve this? I have very important files on it. Thank you.

  1. yuitre_
    June 16, 2013 at 11:48 am

    A clicking sound will undoubtedly mean a mechanical error. No amount of software tweaking will do any help. The verdict: Find a reliable hard drive recovery service provider (that doesn't charge exorbitant fees) and get them to recover the data for you.
    Another piece of advice: Try not to store vital files in external hard drives because
    -They are easily stolen
    -They are susceptible to accidental knocking
    Backup. Backup. Backup.

    • Joufman Rodriguez
      June 16, 2013 at 12:03 pm

      thnk u for your response

  2. Jan Fritsch
    June 16, 2013 at 10:29 am

    A clicking sound after such an accident means your hard drive has a mechanical problem e.g. the heads are stuck or a head crash.

    If you really need the files on the drive your best option is to unplug the drive and look for a professional recovery center. Any tinkering or just powering it on can make things worse.

    • Joufman Rodriguez
      June 16, 2013 at 12:02 pm

      ok. thnx

  3. Jim Chambers
    June 16, 2013 at 1:48 am

    If you have some tech savvy, you could try the approach described by this guy.

    • Joufman Rodriguez
      June 16, 2013 at 12:00 pm

      thnk u but that one is for HDD in desktop computer... what i needed is for portable 3.5 HDD

    • dragonmouth
      June 16, 2013 at 4:06 pm

      Would freezing the drive help?

    • Jim Chambers
      June 17, 2013 at 4:00 am

      The drive in the box is the same as a desktop or laptop drive only its connected to a SATA/USB interface. Openning the case is often tricky because of hidden screws and/or catches.

    • Joufman Rodriguez
      June 17, 2013 at 12:30 pm

      what might be the solution if the problem will be about the platter or PCB itself? do u have any website that can be use to follow procedures? pls do reply...

    • Jim Chambers
      June 22, 2013 at 2:15 am

      A chip on the drives circuit board has failed.Your only option is to replace the board with an exact duplicate as repair is almost impossible.

  4. Paul Vi
    June 15, 2013 at 11:16 pm

    I don't like to give bad news but sadly when a hdd start making clicking noises it is dying or is already dead, don't know if warranty will cover you because you let it fall, if you really need the files you can search in your city for recovery services that will try to save your files.

    • Joufman Rodriguez
      June 16, 2013 at 11:59 am

      Thnk u for your reply... but i hope it will not that expensive in recovering files...

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