How can I recover a hard drive that suddenly stopped working?

Rana Singh November 11, 2012

I have a LG external drive that was working good but suddenly it is not showing under my computer but it can be viewed in disk manger as disk 1unknown ‘not initialized’

It also give abnormal sound as tik tik while running.I tried to change portsystem and also tried to fix by cmd chkdsk/f

What else can I do to fix it?

  1. atul mahajan
    November 24, 2012 at 4:47 pm

    You can use Recuva to recover data

  2. Qin Tang
    November 19, 2012 at 5:58 am

    I suggest you contact the LG repairing engineers. Maybe it can be saved.

  3. macdvd
    November 14, 2012 at 2:26 am

    You may try this data recovery software ( It works pretty well for me.

  4. Douglas Mutay
    November 13, 2012 at 9:13 am

    All the symptoms you've described are for a dead HDD. If you didn't have a backup you're in trouble because this is a physical damage of the drive and not something that a software can deal with. So good luck and keep us posted,

  5. Dimal Chandrasiri
    November 12, 2012 at 6:00 pm

    please don't connect your hard drive to the pc any more.! the tik tik sound is very bad and it might lead you to entire data loss! contact your reseller and ask them for a warranty replacement and ask to backup the data too!

  6. Paul Pruitt
    November 12, 2012 at 3:55 pm

    Try ha14 instructions. If that doesn't work, try putting your failing drive in double Ziploc bags and then put it in the freezer overnight. Be ready to make an image immediately of the drive if it works because its functioning might not last long. There exists imaging freeware. Here are some:

    If nothing has worked so far, you might try a light bang on a table with the drive.

    Finally there is always data recovery companies like OnTrack. However we are talking at least $500. The reason it is almost impossible for you to repair a hard drive yourself by replacing components is you need a clean hood which super-filters the air, or dust will get on the platters and mess up operations.

  7. Lisa Santika Onggrid
    November 12, 2012 at 3:43 pm

    Sorry, but that means that hard drive has failed. Since this is a physical problem, try exploring it from other OS (like Linux Live CD) as soon as possible or you'll regret not backing up your data elsewhere. It's a signal that it might die soon.

  8. Nikhil Chandak
    November 12, 2012 at 12:55 pm

    it would be broken
    contact the engineers of LG

  9. susendeep dutta
    November 12, 2012 at 11:34 am

    Try to explore the files using live Linux CD/DVD and recover the data from it as the external HDD when makes such sounds signifies and confirms the symptoms of death.

    The link below has similar question and suggests that (if possible),you can purchase some parts and assemble them into your external HDD -


  10. Aniket Singh
    November 12, 2012 at 10:52 am

    i think it cannot be recover coz it is broken internally..............

  11. Mike
    November 12, 2012 at 10:32 am

    You might be able to repair the harddrive with "Spinrite" which you can purchase on from Steve Gibson. He has been around for more than a decade which you can probably see based on the looks of his website but his Software spinrite works pretty well.

    If you search a bit on a torrent site like the piratebay you might find the software somewhere for free, so you can test whether it works in your case and then only buy a license if it actually fixes the problem. Burn the less than 1mb big program on a bottable CD, and boot from it. If the hard drive is in really bad condition it might take up to several days to repair it - don't be freaked out by that - just let it run.

    $89 might seem much for fixing this problem, but for me it has come in handy to have a copy of the program laying around - over the years I was able to fix several hard drives of friends this way.

    I hope it helps.


  12. ha14
    November 12, 2012 at 9:47 am

    1) Right-click on “My Computer” then Click on “Manage”
    2) Double-click “Disk Management” You will probably see lG Disk
    3) Right-click in the left portion of that drive box LG Disk
    4) Click “Initialize” and “OK” in the next dialog box. Wait few seconds and it should now say “Online” in the box.
    5) If there is no assigned drive letter, right click on the big space of your LG hard drive then choose Assign drive letter or Change Driver Letter and Path

  13. Brandon Clark
    November 12, 2012 at 8:48 am

    Try changing the usb/esata cable and see if that helps, Then move on to "initialize disk" in disk manager, if that comes up with an error it's physical issues and you may want to take it in to a data recovery specialist.

  14. Boni Oloff
    November 12, 2012 at 1:29 am

    If you hear a sound, that may be the disk is broken phisicaly..

  15. Jim Chambers
    November 12, 2012 at 12:02 am

    Sounds like your HDD has failed. The tik tik sounds are the read/write heads hitting the stops at either end of their travel. I hope you had your data backed up elsewhere.

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