How can I fix “Error 19” when I try to use my optical drive?

Mee June 28, 2013
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When I try to use my Sony DRU-720 optical drive I get “Error 19 Couldn’t open” saying the registry is messed up and etc. I tried a few registry cleaners but they did not work and I’d prefer not to have edit my registry manually. What can I do.

  1. Paul Pruitt
    June 29, 2013 at 5:01 pm

    I think you need to do the old removal of Upper and Lower FIlters. See: and my site

  2. Oron Joffe
    June 28, 2013 at 8:45 pm

    Error 19 means that Windows cannot start a device. See for troublehooting advice.

  3. ha14
    June 28, 2013 at 8:25 pm

    try this microsoft solution

    How to Fix CD and DVD Device Manager Error Codes

    1) go device manager
    2) locate the Sony DRU-720 optical drive driver
    3) right click on it and choose uninstall (do not delete)
    4) reboot so windows will install the driver