How can I help my granddaughter delete her hacked Facebook account?

Sharon Reeves February 23, 2012

My granddaughter’s Facebook has been hacked. She can’t remember the password to the e-mail assoc with Facebook and can’t access her account. We need to delete this account ASAP. What can we do?

  1. Dave
    February 24, 2012 at 7:18 pm

    This already happened to me..All you have to do is get a password reset from fb..then when you get access... change your password. Easy!

  2. Anonymous
    February 23, 2012 at 11:06 am

    for next time use kind of password managers like
    so will be easier to remember if something goes wrong.

  3. Karkala Nayak
    February 23, 2012 at 3:36 am

    Hello Sharon,

    You can also check out Instructions here.. 

    YOU CAN also check this below link to inform Facebook that your account has been hacked 
    To check for instruction on how to do the above click here 

    You can also check Facebook help section 

    I hope it helped..

    • Jay.0
      February 23, 2012 at 4:09 am

      A small change:

      The above link your provided requires password (which we do not have).

      and the description you provided below is actually for this link:

      • Karkala Nayak
        February 23, 2012 at 8:16 am

        Hello Jay.0,
        Isn't Sharon account hacked? 
        Therefore I provided that second link 

        where they can enter their email and click next, then the process will ask for the old or current password and then if all that was correct then they are provided the facility to enter a new password so that they can then access their account and decide whether to keep the account or delete it.
        And yes your 'forgot password' method is also effective as long as the Facebook and email password are not similar because If they are similar, then maybe the hacker might have got access to the email too and changed the password of the email. Hence If that has happened Reeves family would not be able to retrieve the password through 'Forgot Password' so they need to go for the reporting account part..
        So that's why I provided some alternatives..

        • Jay.0
          February 23, 2012 at 8:35 am

          I tried the url you posted, and it I could not
          It helps you identify your account, and once you identify it, it takes you to the same recovery option.

          That's what happened when I tried it.

        • Karkala Nayak
          February 23, 2012 at 10:05 am

          Ok I found this that 

          If you enter the current password then 'only' It will take you to the changing password window(check second picture)Which I was talking about


          If you Enter an Old Password then It will take you to the recovery option window like you said.(Check First Picture) Which you were talking about.

          Check Images I have attached...

          So that is where, all the confusion took place..

    • shigeesh
      May 25, 2012 at 8:31 am

      Hi Karkala Nayak u added link is incorrect plz correct (


  4. Jay.0
    February 23, 2012 at 3:00 am

    You can recover the account if it has a username or mobile number attached,
    2nd option is recovering the email password, which email is it ? gmail, yahoo hotmail ?

    Click on "forgot password" kind of option, and recover the password.

    well, this question is asked before, you can report the account as your old account or fake account via report block option.

    But, first try to recover the password by username/mobile number or by recovering  the email password first.

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