Why does Google Chrome not play videos but only the audio of a video?

Tyler Ferraro January 13, 2012

For some reason, Google Chrome won’t play videos for me. I read online that if you delete all your history, it will work, so I tried that but after one play of a video, it didn’t work anymore. The audio plays fine however. It’s just that the video won’t show.

  1. Carol
    September 13, 2012 at 5:19 am

    Finally figured it out. Check the plugins for Chrome Flash and disable. Hurray! It now works.

  2. MarkfromKY
    August 27, 2012 at 8:28 am

    google starts to play the first few seconds of a video and then stops I've done a lot of troubleshooting and cannot figure out what's wrong, PLEASE HELP!!! I can't get past the commercials to play the games on ADULT SWIM!!! there are other sites that don't work either that's just the one that upsets me....

    • Shawnb
      September 1, 2012 at 2:30 am

      I have the same problem I can watch you tube videos but I cant watch Flash Player Videos ..I want my dam Porn!!

  3. tommyjones
    August 20, 2012 at 1:05 pm

    why does google chrome play movies & videos on small screen but play in
    slowmotion on large screen

  4. nancy
    August 18, 2012 at 12:39 am

    Why does you tube video play on chrome but will not play on google. Google says I need latest adobe flash player but my computer won,t download it. I have adobe 11

  5. eric b
    August 4, 2012 at 4:18 am

    right click on the black spot then click inspect element, and then close the menu thing with a x at the top right of the menu and it should start working, idk if its supposed to do that but it worked for me

  6. John Stephenson
    July 9, 2012 at 11:06 am

    Does Google own Youtube? If they do why are the plugins not installed by default so that the videos can play without users having to have a degree in computing so as to get it to work?

    I mean, DUH!!!

  7. Clare Dicaprio
    July 6, 2012 at 10:46 pm

    hey tyler! ya i came here bc i had the exact same issue,

    for awhile, "adobe flash player" pop ups have been appearing while i was online, i think what you need to do is (if you have a mac)

    -go to the spotlight icon at the top of your screen (the little magnifying glass)
    - enter adobe flash player into the search.
    -click on the top hit and "uninstall" the adobe flash player. this requires your master password so make sure you know it!

    kay hope i could help ya!

  8. Crystal
    May 24, 2012 at 6:51 pm

    It says this question has been resolved but there's no answer. What was the answer, because I am also having this dilemma! Thank you!

    • Tina
      May 26, 2012 at 11:36 am


      There are many answers. Anonymous and ha14 suggested solutions and Ryan added to one of them. Did you see and try all these?

      • cbgbstokyo
        July 5, 2012 at 12:33 pm

        Actually, Fidelis' solution--right click on a Flash video in Chrome, go to settings to disable hardware acceleration, and restart your browser--worked like a charm for me.

  9. tyler ferraro
    January 14, 2012 at 4:10 am

    Thanks guys! Helped a lot! :D

    • Anonymous
      January 14, 2012 at 8:25 pm

      thanks for the update, good luck

      • Angelsofdarknessforever
        April 10, 2012 at 10:56 pm

        I've tried all that you said and yet my video player on ANY site won't show. I didn't have shockwave at first and downloaded it but the videos still don't show, what do I do?

        • ha14
          April 11, 2012 at 6:49 am

          did you installed java, adobe flash...

          or try this
          1) on chrome type
          2) on the right side click on Details
          3) scroll to Flash, then deactivate the ones that comes with chrome and let only macromedia.

        • Ryan Mendenhall
          May 9, 2012 at 10:32 pm

          This worked!! Thanks!! Just disabled the one located at: C:\Users\**********\AppData\Local\Google\Chrome\Application\18.0.1025.168\gcswf32.dll

          And kept the one Enabled that was located here: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

          MUCH appreciated!!


        • Shyla
          May 10, 2012 at 3:42 pm

          Worked. Thanks! I didn't find the words macromedia. But I enabled the one that was not enabled and disenabled the other 2. Worked.

        • Confused
          May 19, 2012 at 9:22 pm

          I have three options (either from library, applications, or users) how do i know which to disable or not?

        • Karo
          May 29, 2012 at 4:46 pm

          Thanks, i just have one question since I'm rather confused at this stage, my Flash folder only has 2 files and both of them are the same:

          Name: Shockwave Flash

          Description: Shockwave Flash 11.2 r202


          Location: /Users/MyName/Library/Application Support/Google/Chrome/NPAPIFlash/Flash Player Plugin for Chrome.plugin

          Type: NPAPI

          OPTION: Disable

          MIME types:
          MIME type:
          application/x-shockwave-flash Shockwave Flash
          Description: Shockwave Flash
          File extensions: .swf
          MIME type:
          Description: FutureSplash Player
          File extensions: .spl

          Which one(s) do I disable, if any, and is there anything else I can download on my Mac to help?

          Thank you SO much!

        • ha14
          May 31, 2012 at 8:59 am

          you can uninstall it then check the locations where you think you have the folders. now install again and see which folders appears, now you see which one to disable.

    January 13, 2012 at 10:51 pm

    Hello, what kind of video are we talking about?  If it is something like youtube, make sure your flash and java are up to date.  Also make sure to clear all the browsing history and specially cache and then restart it.  You could also try disabling hardware acceleration. 

    -- go to youtube and open a video to play
    -- right click on player
    -- click on settings
    -- uncheck hardware acceleration
    -- restart your browser and try playing the video again  

    • prakash
      September 12, 2012 at 7:41 am

      thanks for your suggestion it's really work thanks

  11. Anonymous
    January 13, 2012 at 8:34 pm

    uninstall adobe flash player and shockwave player, reboot and reinstall

    perhaps this plugin can help

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