Why is my Gmail account not working with Outlook Express?

C. J. Calvert February 23, 2012

Outlook is not supported by Comcast, my ISP, but Outlook Express is. I have had multiple email accounts all along, and my Comcast accounts work fine, but now my Gmail account is going crazy. I continually receive a ‘Send-Receive Error’ and the message: “Task Synchronizing Subscribed Folders” for my Gmail account reported error (0x80040813). Also a message from Outlook: “Failed to Update Headers” appears. Finally, some of my Gmail messages are not coming to my Outlook, (I know this because they come to my iPhone) Help!

  1. Philip Cook
    February 24, 2012 at 4:12 am

    Look to see if you're set up with IMAP or POP3 settings and double check them to make sure google hasn't changed anything. I would recommend using IMAP over POP3 as it will work better with multiple devices accessing your account i.e. automatically deleting and marking messages as read on everything. 

    February 23, 2012 at 9:04 am

    Hello, if you were using outlook I would say there is something wrong with your ,pst file and that to fix it you would have to run the PST repair tool.


    It has been a long, long time since I used outlook express.....Before using the tool above, make sure to backup your pst file if available.

    Backup/Restore pst file:

    For a repair kit for outlook express, visit the next link:

    Support page of outlook express:

    Help with error messages for outlook express and outlook:

  3. Anonymous
    February 23, 2012 at 8:34 am

    Outgoing SMTP port from 465 to 587 if dont work
    Check the checkbox: My outgoing server (SMTP) requires authentication

    Try running ScanPST on your .PST file