How do I get Adobe Reader to install after failed attempts to reinstall?

Anonymous July 2, 2014

I couldn’t run open a .PDF bank statement because it needs Adobe Reader.

I used Window 8.1, and after attempting to install Adobe, Windows indicates that it already installed it. I looked at the  installation date: It was installed in the year 2013. So I reinstalled Adobe and it hung on the step 2 of the installation process for a very, very long time.

I quit. It still doesn’t work! What should I do?


  1. Hovsep A
    July 3, 2014 at 3:15 am

    Right click on the file and choose: Open with-> choose default program…
    you can also use Windows Reader to open pdf files
    Reader app for Windows help

  2. Annamarie M
    July 3, 2014 at 1:16 am

    Try check the program in Applications and Programs in the Control Panel if its indeed installed. If not, download the application and install again.

  3. Ben S
    July 2, 2014 at 11:09 pm

    Yes, you really shouldn't be having this problem viewing a PDF in Windows. Give Foxit Reader a try; it's a lot better than Adobe Reader.

    Additionally, Firefox (and Chrome) have a built-in PDF reader. If PDFs are only occasionally used for you, you should be able to get by on that.

  4. Oron J
    July 2, 2014 at 10:09 pm

    Apart from Jan's point, note that there's a perfectly competent PDF reader built into Windows 8.1. If you don't like that one, I suggest you give Foxit Reader, PDF Exchange or Sumatra a spin. Each of them has a significant advantages over Adobe Reader.

  5. Jan F
    July 2, 2014 at 9:15 pm

    You can try using the Adobe Cleaner

    And don't quit the installation next time, those things take time even when Task Manager only shows 0-1% utilization.