We are a family history centre and one of our computers is connected to a digital reader. We just got a new tech and last week he “played” around with the copier/scanner/printer as the scanner did not work.
Now most of the time when patrons put in their flash drive/memory stick the computer will say it needs to download the “driver”. Because I have the only admin code unless I happen to be there to log in under admin the patrons can not save images to their drives.
I brought 8 different of my flash drives in and half worked with no problems and half asked for the driver to be downloaded first. When you do this, it will ask for the driver to be downloaded AGAIN but you just have to click on cancel installation, click on my computer and the flash is there. How can I fix what happened as I can not be running over there every time patrons have this problem.