Why does Explorer freeze my laptop?

Edum October 16, 2012
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In Explorer, I enter for example “YouTube” and it may or may not appear. If YouTube doesn’t appear, a message will say: YouTube not responding. If YouTube does appear, my screen goes blank when I select a video.

I then try again in another tab, which doesn’t work. In any case, everything “freezes” leading me to think that my laptop is malfunctioning. This past weekend Explorer has been shutting down and restarting on my laptop. My Norton antivirus indicates that my laptop is working fine. What’s wrong?

  1. Shahbaz Amin
    December 5, 2012 at 11:53 am

    Have you tried clearing all browser cache or otherwise completely uninstlaling and then reinstalling it?

  2. Dustin Thompson
    December 4, 2012 at 2:40 am

    Try running IE with no add-ons, you may have some type of add-on running behind IE that causing your issue.

  3. Gianna Marie Lanete
    November 14, 2012 at 9:00 am

    maybe because of its plug ins intalled and the specs of ur laptop.

  4. Adam Campbell
    November 4, 2012 at 7:09 pm

    OK, I had (almost) the same problem which resulted in blue screens etc. Anyway the problem was that I did not have the right driver for my video card. This may be the case if you recently installed a new OS etc.

    Make sure that you have the correct drivers...

    Oh, and get a mac

  5. Siddhant Chaurasia
    October 22, 2012 at 11:17 am

    try using another browser like chrome or firefox

  6. Priya Agarwal
    October 21, 2012 at 4:58 am

    check the Task manager for programs that are affecting your system performance

  7. Jim Chambers
    October 21, 2012 at 1:30 am

    Update to IE9 after clearing your cache and history.

  8. Harry Barnes
    October 17, 2012 at 1:04 pm

    try using a different browser like google chrome. internet explorer sucks. It has loads of bugs, looks ugly, isn't easy to use, and is terribly slow. that will be the problem

  9. ha14
    October 17, 2012 at 7:06 am

    try this microsoft fix it

    Uninstall adobe flash player and shockwave player, reboot and reinstall again.

    uninstall video driver, reboot and let windows to reinstall new driver

    clean windows with comodo system utilities

  10. Adrian Rea
    October 17, 2012 at 2:19 am

    I get the same on mine with many sites that it is not responding the finally works it out.
    Google Chrome
    More RAM
    clear your browser cache

    Also if shutting down check your running temps with speedfan

  11. Manuel Guillermo López Buenfil
    October 17, 2012 at 1:31 am

    To check if Internet Explorer is the problem, I recommend installing a different browser to check if it behaves in the same way. I recommend Chrome because it is a fast browser. If the problem goes away, then IE was the problem. If it doesn't, the your problem is somewhere else.
    In that case, if this problem is recent, then it is likely that another program is using a lot of resources, leaving IE hanged waiting for resources. If the problem has always been present, then your computer probably needs a hardware upgrade.

  12. Jack Cola
    October 16, 2012 at 11:53 pm

    What are the specs of your laptop?

    Have you upgraded your flash player, or joined the HTML5 Beta on YouTube? http://www.youtube.com/html5

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