In Explorer, I enter for example “YouTube” and it may or may not appear. If YouTube doesn’t appear, a message will say: YouTube not responding. If YouTube does appear, my screen goes blank when I select a video.
I then try again in another tab, which doesn’t work. In any case, everything “freezes” leading me to think that my laptop is malfunctioning. This past weekend Explorer has been shutting down and restarting on my laptop. My Norton antivirus indicates that my laptop is working fine. What’s wrong?