Why is there an error message every time I close Internet Explorer?

Ajay Verma February 19, 2011

Every time when I close my Internet Explorer in Windows 7, it gives two errors regarding ‘Internet Explorer not working’. Why?

  1. Ajay Verma
    February 21, 2011 at 6:22 am

    "enabling software rendering" was already checked, so i needn't. how can i update..
    these two Add-ons below caused that problem..

    Name AL2Spy Class
    Publisher (Not verified) Fineart
    Status Disabled
    File date ?Saturday, ?February ?05, ?2011, ??3:07 PM

    Name AutoLogin
    Publisher (Not verified) Fineart
    Status Disabled
    File date ?Saturday, ?February ?05, ?2011, ??3:07 PM
    Version 2. 0. 1. 22

    how can i remove them???

    • Mike
      February 21, 2011 at 8:18 pm

      In general you should be able to remove it within the Add-Ons Manager:
      1. right-click the Add-On or ActiveX Control you want to remove
      2. select More information
      3. there should be a Remove button at the very bottom

      If this button is grayed out you will have to look into Add or Remove Software:
      1. click on Start Control Panel
      2. go to the Programs section
      3. click on Uninstall a program

      There you will have to locate the Software related to these Add-Ons.
      It will probably be called something like "Fineart AutoLogin". Google also reported this Software being related to "Linksys FingerPrint" but I didn't find any more details on this.

  2. Ajay Verma
    February 20, 2011 at 3:55 pm

    Thanks. Yes I m using Internet explorer 9. one more question - do we need to update our add-ons?

    • Mike
      February 20, 2011 at 10:44 pm

      Did you try the first option, enabling Software Rendering?

      Yes, you can try updating the Add-Ons but keep in mind that IE9 is still in development and there is a chance that some of them are not compatible yet.

  3. Mike
    February 19, 2011 at 8:07 pm

    My first guess would be
    a) an Add-on or Plugin that cannot be stopped correctly
    b) an incompatible or outdated Add-on or Plugin is installed

    Please try if you get the same error when using Internet Explorer without Add-Ons:
    1. click on Start
    2. navigate to All Programs > Accessories > Systems Tools
    3. click on Internet Explorer (No add-ons)

    • ajay verma
      February 19, 2011 at 9:13 pm

      Thanks it works...
      how can i manage Add-Ons???

      • Mike
        February 20, 2011 at 1:21 am

        Are you running the Internet Explorer 9 beta by any chance? Then you should try the following:
        1. open Internet Explorer
        2. click on Tools > Internet Options
        3. look into the Advanced settings
        4. enable/check Use Software Rendering instead of GPU rendering

        You can manage the Add-ons by clicking on Tools and select Manage Add-ons .
        Deactivate them one by one and try if Internet Explorer still gives the error. I would start with any third party toolbar if you have some of them.

        If you found the one causing the problem you should be able to remove it within the same menu ~ otherwise they might be listed within the normal "Add and remove Software" panel of Windows.

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